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University Auto Center

4.8

129 Lifetime Reviews

1817 North Sr 97, Ellensburg, Washington 98926
Call (509) 962-7151

129 Reviews of University Auto Center

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June 24, 2018

"Awesome service!!"

- Robin

We love University Auto Center. All of our cars and our kids cars we purchase from them and have for years. DJ is great to work with along with Holly. We recommend them to anyone we know that wants to purchase a vehicle or for service!

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Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Holly Hankins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
DJ Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Lori Riddle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 20, 2018

"Sweet Experience"

- VDW

Thank you Colby! And thank you Andy! You both made buying my new to me Subaru Forester an awesome experience! I love my new car!

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Recommend Dealer
Yes
Employees Worked With
Andy Dicken
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Colby Myers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 14, 2018

"Great service!"

- CONNOLLY1

I appreciate the prompt appointment (next day) for servicing. The pricing is fair. All of my interactions with employees were friendly and courteous. I will be back.

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Recommend Dealer
Yes
Employees Worked With
June 14, 2018

"Absolutely an amazing dealership to deal with"

- Bischoff87

Mike was amazing !!! Found the truck on a Wednesday night said that I was interested the next day Mike contacted me and went above and beyond to work with us to get the price and payments we needed to be able to Buy this truck and was able to drive down the same day signed the paperwork without any hassle or surprises.... without a doubt solid dealership and would Recommend them to anyone that is looking for a good rag and a good deal

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Recommend Dealer
Yes
Employees Worked With
Mike Boner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andy Dicken
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Holly Hankins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 13, 2018

"Overall Great Experience!"

- laura.murphy333

Mike in Sales and Holly in the finance department made the experience of purchasing my new vehicle simple, easy, and enjoyable! I am looking forward to doing business with the Dealership again in the future.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Holly Hankins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 12, 2018

"Body Damage Repair"

- Jocelyne7913

My car was hit by another driver while I was at work, luckily we both had the same insurance so we got it all squared away. I made appointment to get the damaged fixed. However, my car finally gave out on me days before my appointment. The staff were very attentive and understanding when I made the appointment as well as when I cancelled it. It was even more of a great experience when I recieved a check in the mail for the parts that they had already ordered for my car, but I because I no longer owned that car they automatically forward that money to the owner of the car! All in all happy with the customer care even though I didn’t get my car serviced.

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Recommend Dealer
Yes
Employees Worked With
Dan White
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 07, 2018

"Years of wonderful service "

- Bratley3

I have been buying my cars from UAC since 1995 they always have been straight forward and helped me when I was in a bind for a vehicle I will never buy from anywhere else. Keep up the good work guys.

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Recommend Dealer
Yes
Employees Worked With
Holly Hankins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dale Jurgens
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Squire
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
DJ Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 07, 2018

"Great experience"

- Brad

Great experience.. we will buy at UAC again soon!! Great Inventory.. these folks been around for over 80 years and it shows in their expertise and their word..

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andy Dicken
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Holly Hankins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
DJ Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 31, 2018

"Stressless"

- dlc

DJ Thomas made my shopping experience so easy. No back and forth. DJ said just take it home for the night and let if you like it. He sent me his costs and what they would sell to me for, to was a good deal. Holly Hankins had all the paperwork ready when I got there and in just a few minutes the truck was mine. Everything but the final paperwork was done with just a few text messages. Love these guys.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Holly Hankins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
DJ Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 31, 2018

"Thank you for finding the car we were looking for."

- Lance & Shelley

My wife and I had an idea of what car we wanted. 2019 Cherokee Trailhawk. They didn't have the color we wanted in stock. We were never pressured to look at other options. Sales consultant Mike xxxxx located the exact car we were looking for. Holly in financing was friendly and very pleasant to work with. Will visit this dealership again when looking to purchase our next vehicle.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boner
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andy Dicken
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Holly Hankins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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