University Volvo
Charlotte, NC
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480 Reviews of University Volvo
Great experience. The staff are nice. Small word but is a big deal. Nice can be rare and genuine niceness even more so. The staff are nice. Small word but is a big deal. Nice can be rare and genuine niceness even more so. More
The service was exceptional. Raven checked me in quickly and courteously. The car came back in excellent working order after after an extended visit. Very considerate that they Raven checked me in quickly and courteously. The car came back in excellent working order after after an extended visit. Very considerate that they provided a loaner my use overnight. Thanks to the whole team! More
I took my car the because the indicator light came on showing low tire pressure . The first time they put air in the tire . 2 weeks later same problem same tire they claim they fixed it . Now around anot showing low tire pressure . The first time they put air in the tire . 2 weeks later same problem same tire they claim they fixed it . Now around another 2 weeks goes by and the same tire again . I asking the manager could they just replace the tire because they we’re under warranty lol now they’re telling me there’s to many miles on the tire lol I guess so it’s been a month and a half of bringing the car back . Service manager came out and she was a waste of time and it really surprised me when they said it’s a little pin hole that couldn’t be fixed. I even called for the general manager lol he tried to put air in the tire because the service department didn’t calibrate the tires so the indicator lights we’re still on 😂 I’m never going there again More
They delivered on all items promised in a timely manner. . the salesman Mr Harris was exceptional and upon delivery Evelyn did a great job of explaining the Autos features . the salesman Mr Harris was exceptional and upon delivery Evelyn did a great job of explaining the Autos features More
Needed a tire replacement. Dropped it off and they handled it within a day. I showed up late and fortunately someone was still there and got us checked out before they left f Dropped it off and they handled it within a day. I showed up late and fortunately someone was still there and got us checked out before they left for the day. Very appreciative. More
The entire process was seamless, it is our second deal with this dealer and both times were a pleasure and easy process. Highly recommend this dealership. with this dealer and both times were a pleasure and easy process. Highly recommend this dealership. More
Tonya is the best service manager. She is always responsive and makes sure that you feel important as a customer. Volvo's commitment to excellence extends to University Volvo's Service She is always responsive and makes sure that you feel important as a customer. Volvo's commitment to excellence extends to University Volvo's Service Department. More