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VROOM - Service Center

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2 Lifetime Service Reviews

2615 West Interstate 20, Grand Prairie, Texas 75052

2 Reviews of VROOM - Service Center

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April 02, 2008

"VERY POOR SERVICE FROM THE PARTS DEPARTMENT. CALLED TO..."

- SHOPPERDREW

VERY POOR SERVICE FROM THE PARTS DEPARTMENT. CALLED TO INQUIRE ABOUT WHY AN EXPENSIVE PARTS ORDER WAS DELAYED... WAS TOLD BY THE COUNTER BOY " THE GIRL IS OUT TO LUNCH " CALLED BACK AND GOT AN ANSWERING MACHINE.

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Recommend Dealer
No
Employees Worked With
ANSWERING MACHINE/INTERNET PARTS SALES
September 11, 2006

"I called to set an appointment to bring my car in for..."

- dallaskiteboard

I called to set an appointment to bring my car in for service; I was told that I didn’t need to make an appointment just bring the car in. When I arrived that Saturday for service I was told that I would need to make an appointment because they were too busy. I then made an appointment and brought my car in for service. The only problem was that I was now 30 miles over my warranty. I was then told it would cost me for the service to fix a light that went out in my dash. I explained what happened and was told…too bad.

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Recommend Dealer
No
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