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Val Ward Cadillac Inc

Fort Myers, FL

4.9
185 Lifetime Reviews Review Dealership
We are open for business and ready to assist you, virtually or in-person. Contact us today for your Cadillac sales or service needs. Val Ward Cadillac is a 3rd generation, family-owned business. For over 50 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 6-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.

12626 S Tamiami Trl

Fort Myers, FL

33907

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Top Reviewed Employees

Fred Walters at Val Ward Cadillac Inc

Fred Walters

New Cadillac Sales/Leasing-Preowned Sales
5.0
Bill Griffith at Val Ward Cadillac Inc

Bill Griffith

New Cadillac Sales
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Marty Bogenrief at Val Ward Cadillac Inc

Marty Bogenrief

New Cadillac Sales
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Jeff Miller at Val Ward Cadillac Inc

Jeff Miller

Internet Sales Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

January 30, 2021

"Justin is a true professional. Vibrant and communication..."

- Jacqueline Brown

Justin is a true professional. Vibrant and communication is top notch the entire way. Everything one would expect at a reputable, quality establishment. Stellar on all accounts and a breath of fresh air. We will happily return for future purchases!

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Employees Worked With

January 07, 2021

"I own a 2007 Escalade EXT, service by Val Ward since..."

- Matt

I own a 2007 Escalade EXT, service by Val Ward since 2014. They replaced my steering box just before a trip up north in August 2020. Half-way to our destination I lost steering. Luckily no one was injured. On-Star towed the vehicle to a Cadillac dealer in Hilton Head, who said the tie rod bolts had not been installed by Val Ward. The rod geometry is such that the rods are held down by gravity but the left wheel's rod became unseated on a rough road. Val Ward claimed they could not have failed to install the bolts. Their service, the trip's gas receipts, the OnStar towing, and the Cadillac service in Hilton Head are all documented. Val Ward compensated most of my out of pocket extra costs through a nominal cash amount and an allowance on future service, but their refusal to accept responsibility, together with their refusal to consider simple quality control steps to prevent a recurrence is unprofessional. Subsequent letters to the owner, Trey Ward have not been answered. Bush league performance by Ward and his personnel.

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Employees Worked With

Dan Flynn

September 08, 2020

"I worked with Tom many moons ago at BRAUN CADILLAC BUICK..."

- Chandra

I worked with Tom many moons ago at BRAUN CADILLAC BUICK in BUFFALO, NY! I can’t help but remember what a Professional, Intelligent, Motivated Hard Worker, as well as Charming he was. His work ethic was unmatched! There was indeed a valuable lesson in every aspect of the business with every conversation. I carried that knowledge with me and I feel fortunate to have more or less had his expertise mentoring me. I wish Tom all the very best always! Chandra Smith (Campbell), NYC

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Employees Worked With

Tom Knoche

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Photos & Amenities

  • HD Satellite Television
  • Free Gourmet Coffee
  • Free WiFi
  • Contemporary Customer Lounge
  • Automated Car Wash
  • After Hours Drop-Off
  • Cadillac Courtesy Loaners