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Valley Honda - Service Center

Aurora, IL

4.9
93 Reviews

93 Reviews of Valley Honda - Service Center

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March 18, 2024

Friendly and informative. Jose is very knowledgeable with the vehicles electronics. Answered all our questions and would highly recommend him. More

by Mariobastida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Valley Honda responded

Thank you, Mario! We appreciate your kind review and recommendation!

March 16, 2024

Took my 2024 CR-V in to have the protection service done. Jose Barrera was absolutly awesome!! When I dropped the car off he changed something I asked for at time of purchase that wasn't done and when I p More

by swimmomkim65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ehsan Maleki
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2024

Chad O ‘ Neil in service dept was a HUGE help. Excellent customer service and advice! I will ask for him the next time it is “check up” time! Honda has been a reliable vehicle and have had excelle More

by Mary N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Valley Honda responded

Thank you for your thoughtful review, Mary! We're thrilled to hear that Chad provided excellent customer service and advice during your visit. We appreciate your trust in our service department and your loyalty to Honda.

March 08, 2024

Sam and valley Honda staff are great. Their professionalism and costumer care is excellent. Thank you! More

by gerardo1130
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Valley Honda responded

Thank you, Gerardo! We're thrilled to hear that you had a positive experience with Sam and our team. We look forward to serving you again in the future!

February 01, 2024

My family and I have worked with Tom for over ten years. He is by far the best consultant I have ever worked with. He goes above and beyond my expectations, and I always leave feeling well taken care of. I More

by suzd78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Propersi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alonzo
Feb 02, 2024 -

Valley Honda responded

Thank you for your thoughtful review! We're thrilled to hear about your positive experiences with Tom over the past decade. It's fantastic to know that he exceeds your expectations and has become not just a consultant, but a friend. We appreciate your trust in us and look forward to assisting you in the future.

January 13, 2024

Gianna Feliciano was so great to work with when I needed to get our 2023 Odyssey serviced after being in an accident. She stayed in contact with me every step of the way. The Service Department at Valley More

by Juventus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gianna Felicianno
Jan 18, 2024 -

Valley Honda responded

Thank you for sharing your experience with Gianna and our Service Department! We're thrilled to hear that Gianna's assistance made a positive impact on your vehicle needs. We appreciate your feedback and look forward to serving you again in the future.

January 04, 2024

John was a very pleasant salesperson to deal with. He was very much knowledgeable and informative. We had no plan to purchase any car, but John convinced us to leasing our new vehicle. I guess that More

by Sumitra.dasgupta
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Valley Honda responded

Thank you for your positive feedback! It's wonderful to hear that John made your leasing experience enjoyable. We're thrilled to have him on our team, and we hope you continue to enjoy your new Honda!

December 03, 2023

Always great service and friendly . Vehicle service done in timely manner and vehicle left clean More

by lld2150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Valley Honda responded

Thank you for your five-star review! We appreciate the opportunity to serve you and your automotive needs!

September 28, 2023

On our first visit to Valley Honda’s Service Department, we were fortunate to be assisted by Chad O’Neil, who provided prompt, courteous, and thorough assessment to resolve an issue of a nail in one of our More

by Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad O'Neil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Valley Honda responded

Wow! On behalf of all of us at Valley Honda, thank you for your thoughtful review! We are thrilled to hear that Chad went above and beyond during your time in our service center. We look forward to assisting you in the future! Take care!

September 23, 2023

Daniel Monjaraz was very professional and helpful during my last visit at Valley Honda in Sept 2023! Thank you so much for being there for us and for our vehicles.... More

by digatrehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Monjaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Valley Honda responded

Thank you for taking the time to share your experience!

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