
Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Great service Right from the beginning Cesar was open and transparent with the pricing including the fees and taxes. Everything up to the delivery was taken care of Right from the beginning Cesar was open and transparent with the pricing including the fees and taxes. Everything up to the delivery was taken care of through email which saved a lot of time. Cesar always replied in a timely manner to the questions I had. Cesar even made himself available on his day off if I had any further questions. I did not receive that kind of response from other sales people from other dealers. Pricing was also right where I was looking to buy. Additionally they gave my dad a good deal on a new key for his Honda and took care of a recall on his car while we worked on getting the final paper work done. The buying process was an all around great experience. More
Leasing A Honda crv I had the best experience in a car dealership ever.. Sales person Jim Hanahan was so honest and welcoming .He explained all technical details of the c I had the best experience in a car dealership ever.. Sales person Jim Hanahan was so honest and welcoming .He explained all technical details of the car I ended up leasing very clearly. This is my first Honda and I do not think is going to be the last. He had the ability to let me and my husband enjoy the experience at the car dealership. Thanks Jim. More
Bought a new car Fred was great and was able to help get me into a brand new car when I left. Was very informative and willing to find answers to our questions Fred was great and was able to help get me into a brand new car when I left. Was very informative and willing to find answers to our questions More
A Class dealership with A+ Sales associates It was a casual visit to Valley Honda to fix something with my 9 year old Accord. While i was waiting, Jon Olivares struck a conversation with me that It was a casual visit to Valley Honda to fix something with my 9 year old Accord. While i was waiting, Jon Olivares struck a conversation with me that led me walking out with a brand new CRV by the evening. Jon was extremely professional, informative and consultative sales guy. My demands were specific and detailed in nature on pricing, features etc. so that i may get the value i desired. I thought Jon was very patient with me and made me feel like a valued customer. He worked beyond the closing time to deliver my new car. He is an asset to any organization. Nick, the sales mgr. was a cool deal maker, nothing pushy, swift and action oriented and always keeping the customer at the center. Marco Maldonado from service was very prompt and a thorough customer service professional. Rose Hernandez from leasing/finance was extremely quick with all the papers all done to perfection. All in all, always happy with a Honda and now the Valley Honda dealership. They are professional, friendly and most importantly i sensed a strong element of trust through the experience. Best of luck ! More
The complete package I am on my 5th Honda from this dealership (2 Purchased, 3 Leased) and my experience has been exceptional every time. This is a very busy dealership, I am on my 5th Honda from this dealership (2 Purchased, 3 Leased) and my experience has been exceptional every time. This is a very busy dealership, but they staff it well, and you always get the treatment and attention you deserve regardless of what you are there for. Your situations change over the years and so do your needs and abilities to put your family or yourself in something that you would like. Through every purchase or lease each one has been an enjoyable one. Jim Hanahan has put us in our last 3 vehicles from Valley Honda and our experience with him has been nothing short of stellar. He's very polite and considerate to you current needs and circumstances. My car had to be ordered due to the fact no one likes to drive standard anymore(you all are missing out!) and he made sure that he kept me updated even when there was no update to give. He ended up working out a deal to swap out our leased Odyssey and purchase my car on the same day. My wife was at work and I had to juggle 4 kids while at the dealership going through the motions. Jim made sure to make the process as easy as possible doing most of the leg work while I kid-wrangled only pulling me out briefly 2 times to go through paperwork(which i was still able to watch the kids on the playroom monitor). For a processes that takes a lot Jim sure seemed to make it very easy, especially with two cars at one time. Couldn't say enough good things about Jim and would highly recommend you seek him out if you are interested in buying. To cap everything off, the dealer truly does take care of their customers. Post purchase it is very easy to maintain your vehicle. Their service department is very friendly and make it easy to swing through for maintenance. Joe (the Service Director) would take time to come out and shake a hand and ask how everything is going. Your waiting area has a everything from computers to a Starbucks Coffee spread. You can catch your daytime talk or your quick fix of ESPN. It's truly just an all around good experience everytime you walk through the door. If you are looking for a one stop shop, Valley Honda really is a good place to call home. More
great customer service Tyler was very friendly and answered all our questions. If he didn't know the answer, he went and found it. Was very pleasant to deal with. Tyler was very friendly and answered all our questions. If he didn't know the answer, he went and found it. Was very pleasant to deal with. More
Jim was great! Jim respected what I wanted and it was a quick transaction. I spoke to JD prior to visiting and he captured notes so it would be easier. Jim respected what I wanted and it was a quick transaction. I spoke to JD prior to visiting and he captured notes so it would be easier. More
Purchased a new car I submitted a build a car on-line, got a call within minutes, set up a test drive. Ms. Roman went over all my options with me, explained the offers a I submitted a build a car on-line, got a call within minutes, set up a test drive. Ms. Roman went over all my options with me, explained the offers available. After I purchased the car, she spent time helping me learn all the new features, setting up my preferences and followed up with phone calls answering my questions. We toured the service area and she went over my options there. The service people were great about installing some additional packages I wanted. Ms. Roman and the rest of the staff were helpful, friendly, efficient and wanted me to be happy. More
Honda lease buy out Throughout the years, Nick Theodor has always treated us with the utmost respect and has exceeded our expectations. He goes out of his way to make th Throughout the years, Nick Theodor has always treated us with the utmost respect and has exceeded our expectations. He goes out of his way to make the Honda experience run smoothly and to make us happy. He is great at what he does and expects nothing in return. He is a true professional whom provides exceptional service, listens, executes and never fails to dissapoint. We highly recommend Nick to present and potential buyers seeking to purchase, lease, etc. a vehicle at Valley Honda. More
Steve Grady is the best I have bought 2 cars from Steve Grady at Valley Honda - he's worked with my dad for almost a decade, and just recently helped my boyfriend purchase a I have bought 2 cars from Steve Grady at Valley Honda - he's worked with my dad for almost a decade, and just recently helped my boyfriend purchase a car. I love Hondas, but I specifically love Valley Honda and working with Steve - he is open, honest, and helpful...you never feel like you're being deceived or played. Recently, I've grown to love Valley Honda even more through the kindness and generosity of John Benac and the real, human follow ups from Jen Aceto. This is an incredible car dealership with great people working there - I will recommend it forever! More