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Valley Volkswagen - Service Center

5.0

17 Lifetime Service Reviews

314 Lee Jackson Hwy, Staunton, Virginia 24401

17 Reviews of Valley Volkswagen - Service Center

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August 23, 2018

"30,000 service and received information on a New vehicle "

- Gray, Melissa 22

Darryl Bosserman always makes sure everything is well taken care of on my vehicle . Eddie Hilbert gave me experienced information on buying a new vehicle

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Darryl Bosserman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Eddie Hilbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 10, 2018

"Just a great dealership"

- e30Joe

My experiences with Valley VW have been great! The buying experience when I purchased my '17 Jetta S was great, first time I had a car overnight before purchasing. Servicing the car has also been great. I would definitely buy another car through this dealer network.

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Recommend Dealer
Yes
Employees Worked With
Darryl Bosserman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 19, 2018

"Review for prepaid service on one year old Passat."

- hc3

I had an appointment, and service was prompt, fast, and an easy experience. My sales associate showed me new vehicles on the lot and updated me on changes since I purchased a year ago.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Darryl Bosserman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Eddie Hilbert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
July 13, 2018

"Customer service at its finest"

- cagefight78

Honesty, friendly, and reasonable are words you normally would not hear when speaking of a dealership or service department. However, thats what you will get when working with Daryl, the Service Manager at Valley VW. Daryl stayed after hours to meet me on site, with a smile. Called the next day with a reasonable quote for my wife's Suburban issues. And had it fixed when promised and fixed right the first time. I've trusted Daryl with my Audi, Jeep, and Suburban, so they are not only a VW service department, but very experienced with other makes and models as well. A big thanks to Daryl and Brandon Avey for all their hard work and awesome customer service.

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Recommend Dealer
Yes
Employees Worked With
Daryl and Brandon
July 12, 2018

"Well done"

- I love my EOS

The staff is great.....never pushy and the LISTEN! I had a fairly simple repair. The were completely booked but worked me in and got me back on the road quickly.

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Recommend Dealer
Yes
Employees Worked With
Daryl and Paul in Service
July 05, 2018

"Ray Hatcher"

- Jim Saroka

I had a wonderful experience with Ray Hatcher. He was kind, honest, and really took an interest in getting me the best deal. I will come back next time I’m in need of service!

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Recommend Dealer
Yes
Employees Worked With
Ray Hatcher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 20, 2018

"Excellent Service "

- Dlssf

Valley Volkswagen’s service department is excellent. They go out of their way to make sure you have a wonderful experience. They expedited a last minute repair for me before a road trip and had my. Are finished sooner than expected so I could leave on schedule.

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Recommend Dealer
Yes
Employees Worked With
Darryl Paul
May 26, 2018

"Service to Volkswagen Passat"

- Bob

After several visits to determine why my "check engine oil" light kept coming on, I was given a loaner so I could leave my vehicle there. It took them a little while to find the problem, but they were determined to find it and they did. They had to reinstall some software, but that took care of the problem.

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Recommend Dealer
Yes
Employees Worked With
I worked with the Service Department Manager and one of his assistants
May 15, 2018

"Great dealership !! The service and people are the best !!"

- Locomotiveman

I have been going here for years. They are truly blessed with wonderful people. Every time I need to get in, they always get me in.

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Recommend Dealer
Yes
Employees Worked With
Ray Hatcher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bruce Myers
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Service Manager. , Marty Lovekamp
May 11, 2018

"The service was excellent "

- Blair’s

The service was excellent no matter the problem was they willing to look at it and fix whatever the problem was and I really like that and they ask how is your car doing or how was everything the last service for the car awesome people to work with.

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Recommend Dealer
Yes
Employees Worked With
Maher Alhuraibi
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ray Hatcher
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Carter Morris
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Danny Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Britney Bumgarner, Marty Lovekamp
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