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Van Hyundai

Carrollton, TX

4.6
754 Reviews

1825 North I-35 East

Carrollton, TX

75006

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Showing 755 reviews

March 25, 2024

WOW! I cannot say enough good things about Van Hyundai—but I’ll try 🤣 After losing my car to a botched theft attempt, I’d spent the last few weeks loo More

by mollyjmurphy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex W, Lorenzo
Mar 26, 2024 -

Van Hyundai responded

Wow, we're so sorry to hear about your awful experience car shopping after your previous car! Nobody deserves that kind of stress. Thank you for taking the time to leave such a detailed review, and especially for recognizing the exceptional service you received at at our dealership. It sounds like Alex W. and Lorenzo made all the difference with their transparent approach and willingness to work with you. At Van Hyundai, we strive to provide a smooth, pressure-free car buying experience, and we're thrilled to hear they delivered on that promise! A 20-minute turnaround for paperwork and a service team that goes the extra mile to pick up your car for servicing? That's exactly the kind of service we aim for. We appreciate you recommending Alex W. and Lorenzo, and we hope you love your new car! Please don't hesitate to recommend Van Hyundai to your friends and family for a stress-free car buying experience.

March 23, 2024

This dealership was extremely helpful, knowledgeable, and made the buying process seamless I highly recommend. More

by candycompton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 25, 2024 -

Van Hyundai responded

We're so happy to hear your car buying experience was seamless! Thank you for recognizing our helpful and knowledgeable staff. We strive to make the car buying process smooth and enjoyable for our customers. Your high recommendation truly means a lot to us. Please let your friends and family know that we'd be happy to help them find their perfect car too! Welcome to the Van Hyundai family – we look forward to serving you for a long time to come!

March 23, 2024

My service technician was great. All went very well, and the new dealership is terrific. More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Mar 25, 2024 -

Van Hyundai responded

We appreciate the fantastic review! We're thrilled to hear your service technician provided excellent service and that your visit to our dealership went smoothly. We take pride in our technicians and the positive experience they create for our customers. We're also happy to hear you're enjoying the new dealership – we hope it provides a comfortable and convenient environment for your service needs. Thank you for choosing us, and we look forward to seeing you again soon!

March 21, 2024

Solo puedo decirles que me encantò la nueva agencia! Felicitaciones a todo el personal . Excelente trato More

by Joissie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha
Mar 22, 2024 -

Van Hyundai responded

Hi Joissie, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and support. We look forward to working with you again.

March 19, 2024

A very good experience this morning with Van Hyundai. The new facility is great just a little difficult to get to because of all the roads construction. Couldn't get everything I wanted done because of More

by charlaharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Mar 20, 2024 -

Van Hyundai responded

We're so glad you had a good experience at our location! We appreciate the 5-star review. We understand the construction in the area can be tricky, and we apologize for any inconvenience it caused getting to us. We're happy to hear you were able to get some things done, and we completely understand prioritizing based on budget. Whenever you're ready to tackle the rest, our team is here to help! Please don't hesitate to reach out to schedule your next appointment at your convenience.

March 16, 2024

Good faith program has created a customer for LIFE. Marcus in the service center was extremely kind and helpful More

by KOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Mar 18, 2024 -

Van Hyundai responded

Hi Kowen, Thank you for your review. We are pleased to hear that Marcus provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 14, 2024

Our salesman Dwain was great and Irmeca the finance manager was awesome I would buy another car from this dealership again More

by Tfloomis1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwain,Irmeca
Mar 18, 2024 -

Van Hyundai responded

Hi there, Thank you for your review. We are pleased to hear that Dwain and Irmeca provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 13, 2024

The customer service at Van Hyundai has always been exceptional. I am switching from another dealer in which I am very disappointed. More

by Duanenewsletters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 18, 2024 -

Van Hyundai responded

Hi Duane, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 11, 2024

Professional, friendly and honest approach to an older car, appreciate the options and patience with a difficult decision on repairs! More

by Dan Denton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Mar 18, 2024 -

Van Hyundai responded

Hi Dan, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.

March 07, 2024

First time at this dealership. Won't be the last. Easy appointment system online. Greeted promptly. Work done faster than quoted and done correctly! More

by dubosg2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Wilson
Mar 08, 2024 -

Van Hyundai responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

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