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Ventura Volkswagen - Service Center

5.0

21 Lifetime Service Reviews

3650 E Main St, Ventura, California 93003

21 Reviews of Ventura Volkswagen - Service Center

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September 04, 2017

"Beyond the call of duty!!!!"

- Chantal Selleslags

An employee by the name of James went totally out of his way to help me with a non-functioning blinker. It was Sunday at about 6 p.m., September 3rd, the day before Labor Day. Two days when most services' departments are closed. I thought my chances of finding a repair place open on any of these two days were very slim. I took a chance and drove my Volkswagen Passat to the fancy new location on Perkin. James spotted me, came out, listened to my blinker problem story, didn't hesitate a moment and some trial and error fixed my blinker. Amaaaaazing!!! I told him this was über customer service and that he was my hero. Thumbs up for James ? at Volkswagen Ventura on Perkin.

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Yes
Employees Worked With
James ?
August 29, 2017

"Excellent "

- Pearllady

Service was exceptional, could not have asked for a more professional experience! Got everything I wanted with a great smile from brandi! I will be back for all my service needs.

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Yes
Employees Worked With
Brandi Grower
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 29, 2017

"Everything Top Notch!!"

- Marisa01

VW crew is great Brandi always takes care of my vehicle, the new facility looks great, thank you so much for getting me in and oit in a timely manner! Thank you VW crew!

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Recommend Dealer
Yes
Employees Worked With
Brandi Grower
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 29, 2017

"Excellent timely service"

- Ajf89

Brandi was extremely helpful in answering all of my questions. She was very knowledgable and helpful when it came to tge type of services that I needed.

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Recommend Dealer
Yes
Employees Worked With
Brandi Grower
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 29, 2017

"Ventura vw service is the best!"

- Vwlover

Brandi is my go to girl for all my service needs. And Ventura volkswagens new building and location is amazing! Can't wait to go back

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Recommend Dealer
Yes
Employees Worked With
Brandi Grower
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 29, 2017

"Best service experience"

- Wildflower

Brandi was the best! She was super helpful and patient. She answered every question I had and was so sweet. She made the experience a breeze. I will be back!

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Recommend Dealer
Yes
Employees Worked With
Brandi Grower
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 29, 2017

"Excellent customer service"

- VWgirl

I had to get my car serviced which is never a good thing. Brandi had all aspects of my needs covered. She made a tough situation more bearable. Thank you.

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Yes
Employees Worked With
Brandi Grower
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 28, 2017

"Regular service. "

- Lovemyvw

Have my car serviced there, i will never go anywhere else. Friendly, efficient, and knowledgeable. When you go to ventura Volkswagen ask for gary, he will take care of you.

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Yes
Employees Worked With
Gary Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 18, 2016

"gas cap door issue"

- Richgear1

I had an issue with my wife's Volkswagen gas cap door that wouldn't open. We live 25 miles away and we're almost on empty. Luckily I was able to go to the Ventura Volkswagen dealership and talk to Gary Taylor (service advisor).Unsure how much they could assist at first Gary had me take a seat in the waiting room while he called a specialist. Ten minutes later he came back with my key and said they were able to open the door and suggested that I keep it a little open till they could properly diagnosis the problem. Definitely happy with service and will be back on Monday to have the problem fixed. Thanks again Gary! Rich G.

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Recommend Dealer
Yes
Employees Worked With
Gary Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 14, 2016

"Fantastic service"

- Bandit kid

Always a great experience dealing with Brandi in the service dept. she has great knowledge of the brand and goes above and beyond!! Many thanx, Joe

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Brandi Grower
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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