An employee by the name of James went totally out of his way to help me with a non-functioning blinker. It was Sunday at about 6 p.m., September 3rd, the day before Labor Day. Two days when most services' departments are closed. I thought my chances of finding a repair place open on any of these two days were very slim. I took a chance and drove my Volkswagen Passat to the fancy new location on Perkin. James spotted me, came out, listened to my blinker problem story, didn't hesitate a moment and some trial and error fixed my blinker. Amaaaaazing!!! I told him this was über customer service and that he was my hero. Thumbs up for James ? at Volkswagen Ventura on Perkin.