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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
517 Reviews

517 Reviews of Vera Buick GMC - Service Center

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January 28, 2023

Beyond my initial purchase, Vera has consistently delivered fast, courteous, and professional results; both from the service department and from the body shop. More

by jeff@interlinegroup
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Masot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovani Rubio, service department
Jan 29, 2023 -

Vera Buick GMC responded

Jeff, Thank you for choosing Vera Buick GMC. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

January 25, 2023

Always I find someone, who resolves whatever problems you have, this is the most important for dealers More

by juancb3787
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, Juan, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

January 20, 2023

Excellent work I will recommend this company to anyone who is interested in learning about Vera Cadilac More

by ras131964
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Cros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conrad
January 20, 2023

My advisor Christopher was very pleasant, courteous and helpful. Everything was explained and he ensured that I understood everything that was going to be done. He scheduled my pick up from and back to the More

by daphneab16
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Alejo
January 20, 2023

I personally repaired the issue Vera's mechanics couldn't! Really! I was told by our service advisor to test the car battery would take two plus hours! Really! I'm not certain if either the mechanic More

by PRWOLF
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nester
January 20, 2023

Very nice place, Wlly help us with our truck. He was very helpful and fast It is my second time doing business with them and I’m very happy More

by Diana
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Masot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

As usual, excellent communication. I highly recommend Vera Buick / Cadillac to my friends and business associates. More

by lisa@robertstraffic.com
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
January 17, 2023

Conrad was very professional and courteous. He kept me informed on the status of my vehicle. By far, the best service advisor I have encountered at Vera. Bravo Zulu. More

by McArthur Green
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
January 17, 2023

Everything at Vera GMC service department ran smooth as silk. My service representative Giovanni was attentive and thorough. The drop off and ride sharing was super convenient! I will definitely be coming More

by WILL_OJEDA
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Service dept
January 14, 2023

This dealership was a pleasant experience form the time I pulled up and from the time I left Mikell was excellent with customer service with making sure my Buick suv got serviced with my oil change .The wait More

by LATOYAPITTMAN59
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hakeem Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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