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Vern Eide Chevrolet Buick GMC
Mitchell, SD
528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 528 reviews
June 01, 2022
Excellent customer service. Sales staff is always knowledgeable and there when I need them. Service department is always excellent as well. Sales staff is always knowledgeable and there when I need them. Service department is always excellent as well. More
by Haasdoug68
Employees Worked With
Wayne Konz, Cody Renken
Helpful March 29, 2022
Was once a customer, there are other dealerships to work with. If they don’t care enough to work with the customer after the sale, why should the customer work with the dealer before the sale. with. If they don’t care enough to work with the customer after the sale, why should the customer work with the dealer before the sale. More
by Ac926rhskd
Employees Worked With
Trent Hennagir
February 13, 2022
great service and great sales staff . was very impressed on the great service and the way the helped explaining all the features of my new truck on the great service and the way the helped explaining all the features of my new truck More
by skb785
Employees Worked With
Wyatt , Ryan Kristensen, Wayne Konz, Levi Hilkemeier, Aaron Torres, Jonathan Hatwan, Riley Bietz, Cody Renken, Bryce Erickson
December 22, 2021
I just wanted to take a few minutes to rate my recent experience at Vern Eide Chevy Buick GMC in Mitchell, SD. As you can see I gave it 5 stars, which I never do. I usually rate 4 stars when I am impress experience at Vern Eide Chevy Buick GMC in Mitchell, SD. As you can see I gave it 5 stars, which I never do. I usually rate 4 stars when I am impressed. This was a very smooth process from beginning to end. More specifically I would like give high praise to my salesman, Wyatt. Not only was he extremely genuine, but also a true professional. He answered any questions that I had about the truck and the financing. He addressed any of my concerns with an expert response. His knowledge and experience in auto sales was far superior to that of the salesman that I encountered at other dealerships across the Midwest. His approach is quite relaxed and there was no pressure from him at all. After doing my homework and shopping around I knew the deal that I needed to make things work for me. At no time did I have to wheel and deal to get the deal that worked for me. He found a way to make the financing work better for me even though I came in with a really good offer from capital one. Not only did I get to leave Vern Eide with the truck that I went there to buy, but I also left knowing that they did their absolute best to make sure I was taken care of. Thank you Wyatt. Thanks also go out to Cody in the Finance department that did most of the work on the loan and warranty side of things. Thank you for your patience and for staying very very very late to wrap the deal up, Cody. They both stayed over 4 hours after closing, on a Friday night. I live 2 hours away from Vern Eide Chevy. I found the truck online, and contacted the dealership online. I didn’t feel at a disadvantage because I was so far away. I was taken care of just the same as if I lived in Mitchell, SD. Wyatt took a video of the truck and sent me additional photos of the truck to I could do most of the deciding through photos. Their online auto check from Experian allowed me to look at all of the vehicle history and make sure the truck was a good fit for me. If you live far away, please don’t let the distance stop you from taking a real look at Vern Eide Chevy in Mitchell, SD. You won’t be disappointed in their customer service. Your drive to pick up your new or used car from Vern Eide Chevy will be worth the time and gas. As far as the salesman Wyatt, and Cody in finance, here are a few words of many to describe them both. Knowledgeable Passionate Organized Personable Hard working Self motivated Confident Full of Integrity Honesty Patient Genuine If your going to buy a vehicle here ask for Wyatt!! More
by Siegkarl
Employees Worked With
Wyatt, Cody Renken
December 15, 2021
Very helpful with any questions. Delivered our vehicle, very accommodating. Tim did an excellent job explaining all the new features on our vehicle. very accommodating. Tim did an excellent job explaining all the new features on our vehicle. More
by stowaterlonda
Employees Worked With
Tim, Wayne Konz
August 31, 2021
My entire experience was very smooth and easy. Ryan was great to work with and I will be back the next time I am looking for a vehicle great to work with and I will be back the next time I am looking for a vehicle More
by Luken
Employees Worked With
Ryan Kristensen, Cody Renken
July 20, 2021
Recently we required an unexpected service while traveling to Montana. The service department was phenomenal in performing this service timely. Kasee Hetland provided us with outstanding customer se traveling to Montana. The service department was phenomenal in performing this service timely. Kasee Hetland provided us with outstanding customer service and kept us informed during the repairs. Kasee even stayed late to make sure the repairs were completed so we could continue with our travels. The service tech, Erik Vaneverdingen was excellent and efficient. He even performed an unknown recall in a timely fashion. As a General Motors fleet owner of heavy duty vehicles, I wish Vern Eide's service department was in Georgia. My experience left a lasting impression for quality customer service. Kasee was outstanding and receives my gratitude and praise. Many thanks for everything! More
by Aharp
Employees Worked With
Eric Vaneverdingen , Kasee Hetland
