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Paul Thigpen Ford - Service Center

Vidalia, GA

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23 Reviews

23 Reviews of Paul Thigpen Ford - Service Center

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March 07, 2022

100,000 mile maintenance was done on my 2013 Ford F150. I always use Paul Thigpen Ford Lincoln and have never been dissatisfied with their service. Great dealership! More

by Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martrell Franklin
February 28, 2022

Service on 2021 Ranger. good job in timely maner! Kenneth informed me of all details More

by albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Jones,Romone Dixon and Jake Davis
July 26, 2021

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by 2016 MKX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martell Franklin
November 26, 2020

Their service department is incompetent. I was very unsatisfied. I will not ever recomend them to anyone. Part was on back order for two months. Never got the work finished. More

by judiha70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maurece
September 22, 2020

Always excellent service in a timely manner. The staff is friendly and answers questions and concerns patiently and in a manner that goes above and beyond customer expectations. More

by Panther Always
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martrell Franklin
September 10, 2020

When I call for an appointment the service department is always attentive to my reason for calling and asks about any issues I may be having and always treats me with respect and make sure I am a satisfied More

by Missgrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Jones
August 27, 2020

The service department at PTF is outstanding! Polite and courteous, get my car in and out in a timely manner. I have never had any issues with them and I have been a client for 7 years. More

by cmgriffin1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
August 23, 2020

I am always a satisfied customer at Paul Thigpen in Vidalia. Martrell Franklin sees that needs are met efficiently and timely, and I feel that he takes a personal interest in my vehicle. More

by Mere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martrell Franklin
July 01, 2020

I also experience excellent service there. The guys there are very pleasant and helpful. I live 60 miles away from that dealership and prefer to come there to have my vehicle serviced. More

by keena_thompson
Recommend Dealer
Yes
Employees Worked With
not sure of his name
June 30, 2020

Best service around Have been a customer here for many many years. Have always been treated well. First class dealer, first class service . Will recommend to anyone looki More

by Bass man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service center
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