Village Cadillac

Debbie (service advisor) was great with her communication and made sure I was up to date on what the technician was doing. From scheduling to making sure I got back to my work while they worked on my car, s and made sure I was up to date on what the technician was doing. From scheduling to making sure I got back to my work while they worked on my car, she was top notch and very accommodating. Everyone I dealt with was friendly and smiling! This was my first experience with Village Cadillac, but it won't be my last! More

I was very impressed with my experience at village Cadillac. The staff was very friendly and efficient. I have never had work done on my vehicle there, and they checked all the boxes! Debbie Henry is Cadillac. The staff was very friendly and efficient. I have never had work done on my vehicle there, and they checked all the boxes! Debbie Henry is a real asset to their company. I would highly recommend anyone to take their vehicle there based on my experience. Thank you Village Cadillac! More

vehicle maintenance was completed on time, comp coffee and snacks, Debbie Henry was, as always, friendly and helpful with service recommendations. and snacks, Debbie Henry was, as always, friendly and helpful with service recommendations. More

Very professional experience by all involved. Vehicle was clean and ready when promised, Thank you. was clean and ready when promised, Thank you. More

Went in on 9/23/21 and the service was sub par. Service writer Debra had no clue on what type of Chevy warranty I had . They tried to charge me for things covered on warranty. The tried to buckle and dime writer Debra had no clue on what type of Chevy warranty I had . They tried to charge me for things covered on warranty. The tried to buckle and dime me for repairs covered by my warranty. I would not recommend them for servicing your Cadillac. More

From start to finish, great experience. I especially appreciated staff completing most of the paperwork prior to me arriving. Everything was completed by email/text/phone and spent minimal time signing appreciated staff completing most of the paperwork prior to me arriving. Everything was completed by email/text/phone and spent minimal time signing paperwork. More

Anna was great to work with..upfront, honest and kept me informed during the ordering process. Would definitely work with this dealership again. She made the ordering process easy. informed during the ordering process. Would definitely work with this dealership again. She made the ordering process easy. More

Brian Jennette was my sales consultant. He was welcoming and very informational without being aggressive. In short, very easy to work with during the buying experience. I would rate Brian a '10'. Alan Reec and very informational without being aggressive. In short, very easy to work with during the buying experience. I would rate Brian a '10'. Alan Reece was also easy to work with and earned a '10' as well. After the purchase, Brian has made the time for my follow-up questions and treated me with respect so that I feel like a person - a valued customer and not just another transaction. More

Anna Maria, my salesperson made the process easy and was upfront and honest about every detail. Alan, the sales manager was great as well. Best experience I have had at a dealership. upfront and honest about every detail. Alan, the sales manager was great as well. Best experience I have had at a dealership. More

Wonderful Service! Scott Ketchum is amazing, great customer service, attention to detail and just an overall nice guy! Service and Prices are fair, no one pushed anythi Scott Ketchum is amazing, great customer service, attention to detail and just an overall nice guy! Service and Prices are fair, no one pushed anything on you or tried scare tactics to make you do more than you came for. More