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Village Volkswagen of Chattanooga
Chattanooga, TN
785 Reviews
Village Volkswagen is proud to be your local factory dealer. At Village Volkswagen our customer satisfaction scores prove that we are the best place to buy your new or used vehicle. Whether you're shopping for a new car, looking for parts and accessories or need to have your vehicle serviced, you'll find what you need at Village Volkswagen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 785 reviews
September 29, 2023
Chad Hood was the best ever, I live in Knoxville, but Village VW was way more accommodating, and much friendly. It was a seamless, pleasant experience. I would recommend anyone to deal with Chad. Village VW was way more accommodating, and much friendly. It was a seamless, pleasant experience. I would recommend anyone to deal with Chad. More
by Ciscochicago2012
Helpful September 25, 2023
Everyone was super friendly and very knowledgeable. They made the experience so pleasant and amazingly much faster than I had anticipated. It was a good experience. They made the experience so pleasant and amazingly much faster than I had anticipated. It was a good experience. More
by Jlcombs0
September 10, 2023
Negotiable, humble, polite and very friendly. I was VERY satisfied with the staff and crew. I would HIGHLY recommend Alex Clark as your salesman. I was VERY satisfied with the staff and crew. I would HIGHLY recommend Alex Clark as your salesman. More
by Frank.davis
August 29, 2023
I went to Village Volkswagen to look at several SUVs that I had looked at online. Alex, the gentleman, I bought my SUV thru, was very helpful and professional. We narrowed my search, I test drove a couple I had looked at online. Alex, the gentleman, I bought my SUV thru, was very helpful and professional. We narrowed my search, I test drove a couple and am very happy with the 2015 Chevy Trax I purchased. It was the right size, and what I needed. Lindsay, finance officer, was very professional and they were both helpful. Alex, remained in contact with me thru out the process. I have referred others to them Thank you, Maria Norton More
by Ratledgetn
Employees Worked With
August 26, 2023
Everyone was very helpful and made it super easy to get the car we wanted! They even worked with us and gave us a better deal so we could get our car. the car we wanted! They even worked with us and gave us a better deal so we could get our car. More
by korbynlatimer
Employees Worked With
August 21, 2023
Happy with our experience at this dealership. Our rep Jacob H. was very knowledgeable and helpful. He worked with so we can get the best price possible on a new lease for the ID4S! Can’t say anyt Our rep Jacob H. was very knowledgeable and helpful. He worked with so we can get the best price possible on a new lease for the ID4S! Can’t say anything negative of this location. Everyone was friendly, professional and made us feel welcomed. Thanks Jacob, you’re awesome 🤩😊 and we recommend this VW location for all sales and leases! More
by jtt96
Employees Worked With
Other Employees :
Chris, Jeremy and all the employees are friendly and welcoming.
August 14, 2023
Jared Huffman was great to work with! Definitely made the experience worth buying a new VW! Definitely made the experience worth buying a new VW! More
by Emilyladkins93
Employees Worked With
August 11, 2023
Great service! The last two visits were handled with professionalism and curtesy. Will recommend to all my friends. The last two visits were handled with professionalism and curtesy. Will recommend to all my friends. More
by aabaca
Employees Worked With
May 31, 2023
The absolute worst dealership experience I have ever had. The salesman are. It trustworthy and will not follow through or communicate. They will not mhonor what they say and will use deception in responding The salesman are. It trustworthy and will not follow through or communicate. They will not mhonor what they say and will use deception in responding to your complaints. Management does not care about customers and will not hear out complaints but will use intimidation to try to bully you into submission. With so many auto dealers in existence, choose any of them but this one. More
by jblood2609
