We have purchased so many new vehicles but this was the first time that the experience was actually a delight and enjoyable from start to finish! Each team member was friendly, personable and professional! Robert in finance was friendly, efficient and timely, working through all of the details with great communication and ease, and our salesman, Smitty was well-educated on VW as a whole and their individual models and so personable! He helped us find the perfect fit for our family! We are so happy to be bringing "Bo" home to our family! Thank you, Joey, Smitty, Robert and VW of Chattanooga!