Village Volkswagen of Chattanooga

First time car buyer Smitty was very helpful during the car buying process. He walked me through everything and answered every question I had. He made my “first time car Smitty was very helpful during the car buying process. He walked me through everything and answered every question I had. He made my “first time car buyer” experience very memorable. Thank you Smitty and everyone @ Village Volkswagen. More

Great buying experience I've been looking at too many Crossover SUV's to mention. As soon as I drove the Atlas, I knew this was the car for my family and I. It looks amazin I've been looking at too many Crossover SUV's to mention. As soon as I drove the Atlas, I knew this was the car for my family and I. It looks amazing and the inside is sleek and smart. You don't feel closed in or crowded. The car drives and handles great. The dealership was a pleasure to work with. Chad was a great salesman, very knowledgeable about the car. Overall, I would highly recommend this car and Village VW. More

Hassle free car deal with great customer service! We went to purchase a 2012 VW Jetta for my daughter's 16th. We were in a time crunch new exactly what we were looking for and Jim jumped right in show We went to purchase a 2012 VW Jetta for my daughter's 16th. We were in a time crunch new exactly what we were looking for and Jim jumped right in showed us what we needed. Jim was very thoughtful and easy to work with with a good sense of humor. We got right to business made an awesome deal and then set a follow-up plan to complete the sale. The vehicle was looked over thouroughly by service and after finding some safety hazards they fixed them at no charge to take care of our daughter. They even put a big bow on it for her the first time she saw it. Great experience and highly recommend Jim and the team More

What Rabbit? Jim Graves, our salesman, was very friendly and personable, his knowledge of the VW products is impressive. The experience was very pleasant and we wo Jim Graves, our salesman, was very friendly and personable, his knowledge of the VW products is impressive. The experience was very pleasant and we would definitely buy from him again. More

Atlas Thank you for getting our dream Atlas so quick, super service. Fahrvergnuegen indeed! Go Wolfsburg woelfe, Vfl, Autostadt. Thanks for everything.... s Thank you for getting our dream Atlas so quick, super service. Fahrvergnuegen indeed! Go Wolfsburg woelfe, Vfl, Autostadt. Thanks for everything.... see you soon again.👍. More

Better Experience Although I'm still not a fan of the car purchasing process, I have to say that the Volkswagen dealers we encountered were much more positive than othe Although I'm still not a fan of the car purchasing process, I have to say that the Volkswagen dealers we encountered were much more positive than other dealers. Whether it's because they have a product that they are confident with or whether it's their training, it was nice to be able to discuss the merits of the car we were considering without hearing them bash the competition. We had one of the Volkswagens that were recalled and were impressed with the no hassle process of turning it in so decided to stay with Volkswagen. We love our new Atlas and expect to be lifelong customers. More

Great employees! Easy purchase! Tom "Smitty" Smith was just the best to work with purchasing our 2018 VW Tiguan. There was no "high pressure" sales pitch. He suggested we drive the f Tom "Smitty" Smith was just the best to work with purchasing our 2018 VW Tiguan. There was no "high pressure" sales pitch. He suggested we drive the first car we liked and then suggested we try the Tiguan. The Tiguan won! Smitty explained every detail of purchasing the car and made sure the car he found had all the extras we wanted. All the paper work was done quickly and professionally by Jonathan. On pickup day, Smitty had our new Tiguan parked in front. He went over every detail of the operation of the car and told us to call him day or night with any questions. He appreciates his customers. I will always recommend Village VW. And if we need another car, we will return. More