Village Volkswagen of Chattanooga

Courteous and Friendly. I purchased a vehicle for my sister who lives in a different state, Jody Chambers and Jonathan Logan assisted me through the purchase process and I re I purchased a vehicle for my sister who lives in a different state, Jody Chambers and Jonathan Logan assisted me through the purchase process and I really appreciate the patience and the guidance that I received. Thank you, Jody, you had a very positive attitude and great customer service. Thank you. More

Patience and willingness to go the extra mile Brought my mother-in-law in for a new car. She was not sure what she wanted going in and has a very constrained budget. Larry was very patient and fou Brought my mother-in-law in for a new car. She was not sure what she wanted going in and has a very constrained budget. Larry was very patient and found her something she was comfortable with and recommended strategies on how to work it within her budget. Thanks More

Great experience. The dealer was very honest and helpful regarding my situation. He was very friendly and very knowledgable about the car. I did not feel like i was be The dealer was very honest and helpful regarding my situation. He was very friendly and very knowledgable about the car. I did not feel like i was being forced to make decisions regarding my car purchase. More

2016 VW Tiguan We love our new Tiguan! I called VVW Jeff Newell to test drive a Tiguan and they had it ready for me when I got there! James Sherlin was our salesm We love our new Tiguan! I called VVW Jeff Newell to test drive a Tiguan and they had it ready for me when I got there! James Sherlin was our salesman. James took his time with me & went over every detail of the car. James is very informative. We bought the car for our daughter so when we went to pick it up - the Tiguan had been detailed & fueled. He set all the electronics for us. When he met our daughter - he went over everything with her about the car and answered all of our questions. He told her to keep a pen and paper with her to write down any questions she may have later on & feel free to call him. James has already called and checked on us! We had a great experience at VVW and wont hesitate to go back there! Also, if we have any questions in the future we will contact James! We feel confident that he is sincere and wants to help! More

Love my car I just purchased my second VW Convertible Beetle from Thomas Smith "Smitty" at Village Volkswgen of Chatanooga. He gives excellent customer service an I just purchased my second VW Convertible Beetle from Thomas Smith "Smitty" at Village Volkswgen of Chatanooga. He gives excellent customer service and truly cares for his clients. If there's a third VW in our future we will purchase from Smitty again. We live in Austin, Texas and have a home in Ga and NC so we could have bought anywhere but we choose this dealership because of Smitty and the quality and care of the dealership. More

Pleasant Experience I found the vehicle that I wanted on the web at Village Volkswagen Of Chattanooga. I chatted with Jessica on their website about the SUV that I wante I found the vehicle that I wanted on the web at Village Volkswagen Of Chattanooga. I chatted with Jessica on their website about the SUV that I wanted. She made sure it was still available and asked if I wanted to come test drive it. I came up the same day and met my salesman Scott. He took good care of me and was a no-nonsense kind of guy (I like that). I made the decision to buy it and met Jonathan who handled the financing and he got me a nice rate and did so in a quick manner. All the folks I dealt with were nice and knew their craft. It was a pleasant experience. More

So Good We Bought Two! We drove up to Village Volkswagen from Ellijay, GA after reading their positive reviews, and we were impressed! Larry Keown assisted our son in buying We drove up to Village Volkswagen from Ellijay, GA after reading their positive reviews, and we were impressed! Larry Keown assisted our son in buying his first new car, making it possible for him to find the right one within his budget. We hadn't planned on buying a car for ourselves, but we found a 2015 Jeep Grand Cherokee in great condition that we couldn't pass up. Village Volswagen gave us a good deal on our trade in and we couldn't resist the offer. We are incredibly happy with our purchases and give Larry Keown and the team at Village Volkswagen an A+ for customer service and value! More

Lease 2016 VW Passat Thanks to Consultant Larry Keown of Village VW for making this a phenomenal experience, the best I've had in over 40 years!! Robert Young Thanks to Consultant Larry Keown of Village VW for making this a phenomenal experience, the best I've had in over 40 years!! Robert Young More

Best Buying Experience I've Ever Had Thanks to James Sherlin If anyone has ever been to Village Volkswagen they know why I gave it 5 star rating. James Sherlin along with all the other salesmen could not have be If anyone has ever been to Village Volkswagen they know why I gave it 5 star rating. James Sherlin along with all the other salesmen could not have been nicer or more helpful. The environment was one of a family get together. I drove over an hour one way and was so glad I did, because it was well worth the drive. The finance manager Jonathon Logan was up front and respectful to keeping the payments were I wanted them going above and beyond. However the best part of the whole car buying experience that I had dreaded with the games and gimmicks that Salesman are known for. James Sherlin our Salesman was Super. His quick wit and truthful answers put me right at ease. I felt like I have known him my whole life and he took care of us, me and my sister, as if we were his family members. If you are going to buy a car new or used please do yourself a favor and check out Village Volkswagen in Chattanooga first and ask for James Sherlin, it is worth the drive and you really will not regret it. More

great buying experience I bought a 16' VW Golf, and this salesman made the whole purchase smooth as butter. Would highly recommend to others looking for a new vehicle I bought a 16' VW Golf, and this salesman made the whole purchase smooth as butter. Would highly recommend to others looking for a new vehicle More