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Vision Chrysler Dodge Jeep Ram - Service Center

Rochester, NY

4.2
510 Reviews

510 Reviews of Vision Chrysler Dodge Jeep Ram - Service Center

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April 17, 2024

The service was performed quickly, efficiently and the employees were very friendly and helpful. I waited for my vehicle and was pleasantly surprised it was done so quickly. More

by ROLIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Good experience thank you. I was able to get right in and it took care of Maintenance and let me know of new issues. More

by HANEYMASONRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 15, 2024

The service agent was very helpful with advice and suggestions. And the overall service was quick More

by michaelperry.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Jenkins
Apr 16, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 14, 2024

The service department is friendly and helpful. They have been thorough when I bring my car in for maintenance. More

by MEWSICMOM
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 14, 2024

This dealership has been my go-to for service for the last sixteen years. The staff is courteous and helpful and my car has always been ready when promised. More

by baillierose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence V Gilbert
Apr 16, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 14, 2024

Always a wonderful experience at the Vision Dodge Service Department. Been bring my vehicles here for. 24 years. Service Staff is exceptional and always professional. More

by maiacarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron K.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
MATTHEW WILKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 13, 2024

Great shop and very friendly, have been going there for years and they are very trustworthy More

by Jtalbot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth L.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan P.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Vision Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 12, 2024

I purchased car with agreement of lifetime free oil changes. I was informed that new ownership has decided to not hold up to that agreement and charge would be $39.99. I decided against oil change, but More

by BROWNE_DAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim D.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention, David. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

April 12, 2024

Mark in the service dept. Heaven sent. Thank you much.Need more people like him. A man of his word integrity. My husband and myself appreciate him. Understanding to our need More

by Dcdouyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 12, 2024 -

Vision Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 11, 2024

Very good service, understand New management, customer service is much better,,nice friendly place,I am happy with service. More

by gbyrd956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MATTHEW WILKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Vision Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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