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Vision Hyundai Henrietta Rochester - Service Center

Rochester, NY

4.5
288 Reviews

288 Reviews of Vision Hyundai Henrietta Rochester - Service Center

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April 24, 2024

My appointment was easy to schedule. Communication was great and my vehicle was done when estimated. More

by Brantech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 24, 2024

This was my first time receiving service at this location. I am happy with the level of service and professionalism I received. They did what they could to help with a difficult car issue i had. I w More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 24, 2024

Polite, accommodating. June and staff were the best! Answered all my questions. Thanks for a wonderful experience! More

by BRUCATOMICHELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June
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Helpful
April 20, 2024

They are very friendly and up front. Very easy to work with. They are great at taking care of my vehicle. More

by K.DUDDS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim T.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 19, 2024

Wonderful caring and helpful with my auto needs. Looking forward to building remodel, all service employees are very knowledgeable, More

by JUNKET6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 19, 2024

I went in for a oil change and tire rotation, but the receipt doesn't show that the tires were rotated. I am also still having issues with my blue tooth connection. More

by sterling6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Vision Hyundai Henrietta Rochester responded

We appreciate your feedback and are eager to better your return experience.

Helpful
April 18, 2024

Tylor is knowledgeable and patient as he answers my questions and gets back to me when he says he will. More

by SUEWATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 17, 2024

Service department went above and beyond to address my questions and concerns regarding my new vehicle. They took care if it in a timely fashion. Thank you. More

by Brendan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tylor Barnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 17, 2024

Was a great experience and service from all the employees. Thank you so very much! More

by Rhodagraphs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 15, 2024

It was easy to schedule and I was in and out quickly for an oil change and a NYS inspection. More

by DENNEHYCHARLES
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Chevier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
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