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Volkswagen Danbury

Danbury, CT

5.0
599 Reviews

29 Sugar Hollow Rd

Danbury, CT

06810

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599 Reviews of Volkswagen Danbury

June 09, 2015

I will never return I Returned a leased car and was told it would be inspected after I took home my new leased vehicle. Three months later I get a bill saying that I retu More

by Vwowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Brennan
Jun 22, 2015 -

Volkswagen Danbury responded

We are very sorry that we let you down. Somehow during the turn in process the paperwork did not get into the right hands on our end, and at every opportunity we had to address the situation we dropped the ball and left you to fend for yourself. We're glad that you were finally able to get the situation rectified but we apologize for putting you into a position where you had to do that on your own. We are better than that, and when we fail a customer the way we failed you in this matter, we look at what we did, where we came up short, and we work to do better. We are sorry.

June 01, 2015

A super experience Art Miller was extremely responsive and worked hard to locate a vehicle for us. He is very knowledgable and well organized and managed the whole expe More

by MikeM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Miller, Anthony LoRusso
June 01, 2015

Great All Around Experience Our salesman, Art Miller was very professional, knowledgeable, and helpful in making our decision. The process was easy and smooth and we would highly More

by Steven, Rosa & Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Miller, Anthony LoRusso
May 19, 2015

Easy transaction second time around As my last Passat lease was recently expiring my husband and I started to explore other options but that ended quickly after comparing Danbury VW/John More

by Irene
Recommend Dealer
Yes
Employees Worked With
John Brennan, Anthony LoRusso
May 16, 2015

VW of Danbury experience Buy your next car - a VW - from Danbury Volkswagen. They are great cars, and ask for Joseph Haddad in sales. He will work hard for you and not push More

by sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse in service , Joseph Haddad, Anthony LoRusso
May 14, 2015

Overall great experience! Art was very polite and knowledgeable and helped me to find the perfect car for me! Anthony also gave us great options for leasing! Overall great expe More

by Lovepink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Miller, Anthony LoRusso
May 07, 2015

Good experience Last January I started as new lease, for a 2015 Jetta — my account executive was Art Miller. Art was very knowledgeable, and offered me great service More

by antoniocar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Miller
May 07, 2015

John Brennan I used to hate the whole car-buying experience. John was great! He made it easy. He listened to what I wanted and explained all my options. I love my More

by KathyE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brennan
May 04, 2015

Excellent attention to our needs. John was very helpful,knowledgeable and extremely pleasant. My wife and I were very pleased with his attention to our needs and we felt very comfortab More

by letsgojohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Di Fabbio-Keeler, John Brennan, Anthony LoRusso
April 22, 2015

Passat TDI SEL John did a great job of getting my car quickly. This is my third Passat TDI and john got me a fair price and explained all the features of the new m More

by Geo2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Brennan
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