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Volkswagen of Asheville

4.4

337 Lifetime Reviews

621 Brevard Rd, Asheville, North Carolina 28806
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Top Reviewed Employees

Charles Bishop at Volkswagen of Asheville

Charles Bishop

Service Consultant
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Brittany Courtney at Volkswagen of Asheville

Brittany Courtney

Service BDC Manager
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rated
Employees need five ratings before we can calculate an accurate rating.
Freddy Snedden at Volkswagen of Asheville

Freddy Snedden

Sales
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rated
Employees need five ratings before we can calculate an accurate rating.
David  Smith at Volkswagen of Asheville

David Smith

Service Manager
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rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

November 29, 2019

"My husband and I stopped in to look at a Volkswagen and..."

- Pollyprice286

My husband and I stopped in to look at a Volkswagen and found one we really liked, our salesman was Benjamin Dockery. He was very helpful answering all our questions. Even though we didn't but the car that night we would highly recommend Benjamin and the dealership.

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Employees Worked With

Benjamin Dockery

August 03, 2019

"Went home without having work done..."

- VWofAshevillsux

Went in for an oil change, tire rotation, DSG trans service, and 23Y8 Phase 2 Dieselgate service. Vehicle was not taken in when I was told it would be, causing me to be late for other commitments I had made. Price quoted for work was outrageous (found it well over half as cheap at another dealership in the area). Couldn't get the loaner promised me because I didn't have an insurance card despite having a valid policy number on my registration card. This is my first VW automobile and my first VW service experience. Like the car, will never go back to VW of Asheville...

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Employees Worked With

Can't find the guy on their website. Looked like a cross between Kenny Rogers and Carter Pewterschmidt.

October 29, 2018

"Rud uncaring people"

- Mtncarman

I have been dealing with this dealership for approximately 6 months and find the overall team to be rude and uncaring. They like to patronize people and give a false sense of presence thinking that is what you want, but not really what you are actually looking for in buying a car. I would seek out other dealerships outside the area of Asheville and drive to Johnson City where they are more friendly and spend time with the customer.

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Employees Worked With

Other Employees : Jordan Patton

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Pet Friendly
  • Shuttle Service