Volkswagen of Oakland

Excellent Customer Service Skills! Thank you Sheena Driver! Have been very happy with the excellent customer service skills and would like to praise the wonderful patience and professionalism of particularly th Have been very happy with the excellent customer service skills and would like to praise the wonderful patience and professionalism of particularly the Internet Sales Manager Sheena Driver. Ms. Driver is very courteous, professional and has been utmostly respectful. She has a thorough knowledge of cars and patience and understanding of our needs. We would definitely recommend Ms. Driver and shall most definitely visit her again for our future car purchases. More

Sheena is amazing I came to this dealership after stopping by many to buy a car. I was very surprised to be greeted by a woman and with no feeling of pressure or gimmic I came to this dealership after stopping by many to buy a car. I was very surprised to be greeted by a woman and with no feeling of pressure or gimmicks. She was honest, straight forward and got me into a brand new VW with an affordable payment. I love my new car and this place and I owe it to Sheena driver. She's a keeper. Also, her general sales manager Tony was funny, knew what he was doing and helped get me a loan hassle free. Definitely reccomend More

Wonderful Experience !!! Our car buying experience was amazing with Sheena. She was very through in explaining all the variants and options. She guided us with lot of honest s Our car buying experience was amazing with Sheena. She was very through in explaining all the variants and options. She guided us with lot of honest suggestions. I will give her 5 stars for making us feel special and understanding our needs. Keep it up Sheena Driver....you are the Best. Thanks for everything!! More

See Sheena!! She will make sure you are treated like a STAR! From the moment I walked in and was greeted by Sheena, she made us feel at home. There was no dreaded "oh not another car dealership" feel at this dea From the moment I walked in and was greeted by Sheena, she made us feel at home. There was no dreaded "oh not another car dealership" feel at this dealership. Sheena made the process smooth and eventful for us. Will definitely be buying our future cars from Sheena. Will also be referring all of my friends/family to her as well! More

Great customer service I had a wonderful experience buying my car here. Sheena was an incredible help. She walked me through the process, kept it simple and straightforward I had a wonderful experience buying my car here. Sheena was an incredible help. She walked me through the process, kept it simple and straightforward and I left with the keys to my new car in a couple of hours time. I would highly recommend her if you are looking to buy a new car. More

See Sheena Driver!! Sheena gave me a great deal on my Passt and I'm definitely going to recommend her to all of my coworkers. Come see Sheena Driver!!! Sheena gave me a great deal on my Passt and I'm definitely going to recommend her to all of my coworkers. Come see Sheena Driver!!! More

Transparent & Quick Saw an advertised lease on TV for a Jetta. Picked up the phone & called the store to find out more information about the lease. Phone was answered She Saw an advertised lease on TV for a Jetta. Picked up the phone & called the store to find out more information about the lease. Phone was answered Sheena who explained everything in simple terms that was easy to understand. I visited the dealership & test drove the vehicle. I picked a color, signed my lease agreement & in time for dinner at home. More

2017 GTI I purchased my new 2017 Volkswagen GTI from the internet sales manager Sheena Driver. I love my new vehicle. Sheena was very responsive and profession I purchased my new 2017 Volkswagen GTI from the internet sales manager Sheena Driver. I love my new vehicle. Sheena was very responsive and professional. More

Love my new car Thank you for making it happen Sheena Driver. I absolutely love my new car. Best car buying experience I have had. It was easy, painless & fun. Thank you for making it happen Sheena Driver. I absolutely love my new car. Best car buying experience I have had. It was easy, painless & fun. More

Friendly and personable staff I've had three cars serviced here over the years and recently bought a new car. Staff are friendly without being pushy...they know me by name, which i I've had three cars serviced here over the years and recently bought a new car. Staff are friendly without being pushy...they know me by name, which is kinda nice. It's still a dealer, so prices for service reflect that. But I do feel like the staff try to keep you informed of coupons and offers, and will advise you if a pricey service is coming up so you can plan for it. Buying a car here was a good experience. They got the car I was looking for and the process was quick and not overly sales-y or pressured. Athena always goes out of her way to say hi :) More