Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Orange Park
Jacksonville, FL
374 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 374 reviews
Helpful February 19, 2024
Wow me and my wife went in looking for something bigger and came out with a 2023 with no intentions to come out with a vehicle they work there magic and we came out happy I'm recommended you to go check th and came out with a 2023 with no intentions to come out with a vehicle they work there magic and we came out happy I'm recommended you to go check them out you won't be disappointed More
by wykimecanady3
Employees Worked With
Hamlet DeJesus
February 10, 2024
This dealership work with me. They did more than that. They worked magic. I’m not the type to leave reviews but I wave ti let the world know that this dealership is amazing. The s They did more than that. They worked magic. I’m not the type to leave reviews but I wave ti let the world know that this dealership is amazing. The sales associates, managers, and even the finance team. I appreciate them all -Char M More
by Charielle Smart
Employees Worked With
Courtney Lattimore
February 03, 2024
Our sales rep Douglas is one of a kind. Very professional and polite. I walked in and he greeted me promptly, asked me what I was looking for, showed me and gave all the details needed. I t Very professional and polite. I walked in and he greeted me promptly, asked me what I was looking for, showed me and gave all the details needed. I told him I needed 2 days to think about. He never pushed for the sale. As a sales person myself I would love to have him on my team. More
by mofiwais
Employees Worked With
Douglas Bennett
January 31, 2024
My experience was nothing short of excellent when purchasing my 2014 Atlas Cross Sport at Volkswagen Hanania of Orange Park. Beyond grateful for the team members that helped me along the process of m purchasing my 2014 Atlas Cross Sport at Volkswagen Hanania of Orange Park. Beyond grateful for the team members that helped me along the process of my new vehicle purchase. More
by loweo89
Employees Worked With
Kourtney
January 26, 2024
I had the pleasure of working with Riley Gurkins and finance manager Matt! They both took the time to find me EXACTLY what I was wanting! I am forever thankful for the both of them! I ABSOLUTELY LOVE MY finance manager Matt! They both took the time to find me EXACTLY what I was wanting! I am forever thankful for the both of them! I ABSOLUTELY LOVE MY NEW ATLAS CROSS SPORT! I would 10/10 recomend VW of Orange Park to all my friends and family! More
by Monique
Employees Worked With
Riley Gurkins, Matt in finance
January 26, 2024
I appreciate the patience, and great work from the sales rep that helped me by the name of KD....along with the other staff members that helped with the process, and purchase of my new 2024 Volkswagen Atlas rep that helped me by the name of KD....along with the other staff members that helped with the process, and purchase of my new 2024 Volkswagen Atlas. I wasn't even expecting to purchase a new vehicle when I went in, and definitely not a new new vehicle! But that's exactly how it happened, and I couldn't be more satisfied! More
by F.M
Employees Worked With
Khalil Dempsey
January 05, 2024
VW of Orange Park is where you go for sales and service. That statement is from years of observation of doing business with them. Especially in the service department. It is where service advisors service. That statement is from years of observation of doing business with them. Especially in the service department. It is where service advisors Allen, Moe and Natalie receive you with utmost respect, courtesy, and professionalism. They are knowledgeable and keep you well informed. I’m always made to feel like top priority when I go for service even on very busy days. I give them 10 in customer service. The climate there is so welcoming including checkout. It speaks volumes. As I wrote earlier, VW of Orange Park is where you go. Thanks More
by HNM
Employees Worked With
Service: Allen, Maurice, Natalie, Lou Ann, Charlye [cashier], Douglas Bennett
December 17, 2023
I recently had the pleasure of working with Jim Parziale, the Internet sales manager at Volkswagen of Orange Park. I cannot speak highly enough of his exceptional service. My husband and I were sea Parziale, the Internet sales manager at Volkswagen of Orange Park. I cannot speak highly enough of his exceptional service. My husband and I were searching for a car for our son, who had recently moved to Jacksonville, and the entire car shopping process had been daunting. Living in West Palm Beach, we searched for the perfect vehicle in Jacksonville and our local area. The experience of shopping for a used car these days can be downright awful, and I had lost count of the number of dealerships I had personally visited before my son's move. However, Jim's prompt response to my internet inquiry changed the game. Right from the start, Jim displayed a level of professionalism, knowledge, and respect for our budget that set him apart from the other salespeople we encountered. Despite finding a car in West Palm before securing one in Jacksonville, Jim remained patient and engaged with us over the course of a couple of days as we explored different options. What truly stood out about Jim was his quick responsiveness and willingness to provide all the necessary information about the vehicles we inquired about. In a sea of dealerships and salespeople, Jim was the only one who consistently delivered on his promises, making the car shopping experience significantly more pleasant. Even though we ultimately closed a deal in West Palm Beach a few hours before Jim found a trade-in that matched our needs, I am compelled to express my gratitude for Jim's outstanding service. Had circumstances been different, I would have undoubtedly chosen to purchase from Jim at Volkswagen of Orange Park. In a world where exceptional customer service is often rare, Jim Parziale shines as a professional who goes above and beyond. I highly recommend anyone in the Jacksonville area to seek Jim's expertise when looking for their next vehicle. His dedication and commitment to customer satisfaction make him a true asset to Volkswagen of Orange Park. More
by K.Kent
Employees Worked With
Jim Parziale
