Volvo Cars Mall of Georgia

It was an experience and staff from the moment I walked in! Every one I met was extremely kind. in! Every one I met was extremely kind. More

We traveled from out of town and knew what vehicle we was looking to buy. Our sales representative didn't trying to sale us anything different from the new inventory but gave us the positives of the vehicle looking to buy. Our sales representative didn't trying to sale us anything different from the new inventory but gave us the positives of the vehicle that we wanted. We were in and out in a very reasonable amount of time. More

Marcus is exceptional in many ways. He makes our visit to Volvo service department a pleasant experience every time. Marcus is always very professional, polite, pleasant and very effici He makes our visit to Volvo service department a pleasant experience every time. Marcus is always very professional, polite, pleasant and very efficient at taking care of the customers. Marcus knows the true meaning of a great customer service! Thanks Marcus. Mike and Stephanie Matthews More

Entire team is excellent! I worked with Justin to get me an amazing 2024 xc40! Highly recommend I worked with Justin to get me an amazing 2024 xc40! Highly recommend More

David was amazing and listened to our wants and needs and took the time to find us exactly what we wanted. He was wonderful with communication as we needed to wait and have service and detailing done . took the time to find us exactly what we wanted. He was wonderful with communication as we needed to wait and have service and detailing done . More

Their inventory of used cars is much better than any other dealership. Good number of options to choose from. Johnny was the rep who helped us. He was very knowledgeable, nice and made sure that our pur other dealership. Good number of options to choose from. Johnny was the rep who helped us. He was very knowledgeable, nice and made sure that our purchase process run smoothly. Very satisfied !! More

Regarding David Windholz; I can’t say enough about our experience working with David in purchasing this Volvo. In this world now of high-tech car purchasing online, there still exists those special few t experience working with David in purchasing this Volvo. In this world now of high-tech car purchasing online, there still exists those special few that make sales/customer personal contact remain valuable - David is one of those few… I would buy a car from him anytime. It was a great experience! We love the car! Regarding the dealership; I was so impressed by the fact that a damaged drink holder was replaced immediately after our discovery… Dan took charge and got us taken care of ASAP. I did not have to return to have it replaced. Regarding Greg Trask; worth mentioning was his assistance working with us when the bank’s reluctance to increase our maximum daily withdrawal limit (for a down payment) became an issue,… He allowed us to take care of the issue the following business day, and allowed us to drive the car off of the lot regardless of the present issue with JP Morgan Chase. Bottom line; the team at Volvo Cars, Mall of Georgia, is exceptional! Ken and Elena Davis More

Very unhappy after purchase of pre-owned vehicle from Volvo Cars Mall of Georgia/Jim Ellis. I was shown the multi-point inspection sheet that stated everything passed their inspection particularly “shock Volvo Cars Mall of Georgia/Jim Ellis. I was shown the multi-point inspection sheet that stated everything passed their inspection particularly “shocks/struts” free of leaks or damage. Before purchasing I requested the vehicle to be checked again for any suspension issues particularly leaks from shocks/struts. I was told that the inspection was done again with no leaks from shocks/struts. Two days after purchase I found that the front struts were in fact leaking causing a slight bump and squeak from the left front. Also found that one of the lug nuts had fallen off of the right front wheel (really makes you wonder about the inspection). I returned to the dealership for them to look into the problem. After two days I was informed that now they claim it is only seeping strut oil, not leaking and that it is normal wear with no repair or replacement needed. Seems that should have been noted in the inspection. They refused to repair/replace the struts. I proposed that I will buy the parts and repair it myself if they would reimburse me for my cost ($900), they refused. Beware of their multi point pre purchase inspection and after sale assistance with issues. More