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Volvo Cars Pioneer Valley

Northampton, MA

4.9
257 Reviews
Whether you're interested in a brand new or certified Volvo or you're looking to maintain your current car, Volvo Cars Pioneer Valley is here for you. Enjoy the simplicity and convenience of Click. Drive. Buy. Choose the car you want from our huge selection of New and Pre-owned vehicles and complete your entire transaction online from the comfort of your own home, even have the car of your choice delivered to you for a test drive. Convenience combined with Live Market Pricing and our Best Price Guarantee ensures you will get the car you want at the upfront and transparent price you deserve. Once you purchase the vehicle, enjoy complimentary valet service and earn up to 15% back for every dollar you spend with our TommyCard Rewards program. Come join the family, experience the difference and see why everyone is saying "I Love it Here"
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48 Damon Road

Northampton, MA

01060

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Showing 257 reviews

June 02, 2023

One of the best car buying experiences I have ever hard. The process was quick and easy. The delivery was speedy. Jamie has followed up several times to make sure I am satisfied. I would recommended Vol More

by twatson
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anissa Giannini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Jamie Fenton was very helpful in supporting me with the purchase of a 2015 Honda CR-V. He answered all of my questions, which I am very appreciative of. More

by Kestrada9411
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

I have been working with Volvo Cars Pioneer Valley and its predecessor corporation for 24 years. This is my 4th vehicle and 2nd leased vehicle. All transactions were smooth and straightforward. I expec More

by sconrad98
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian DelGrande
May 30, 2023

My wife and I just bought a car from Jamie this past week. He was helpful and kind. The over all process was efficient and painless. I’m looking forward to buying our next car with him in a few months. More

by t.cote
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anissa Giannini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

Jamie was thoughtful, professional and straightforward. He followed up on all my questions, and made the process of buying the car really easy. He and his fellow staffers did a great job of explaining all More

by MichaelB
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

Jamie was an excellent salesmen and didn’t just try to sell me any junk they have quality cars. More

by Lu
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023

I worked with Jamie to purchase a my used car. I knew what I wanted to test drive and what I needed to get for my trade in. Jamie was kind and accommodating throughout the process. I had signed al More

by hannahlou
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

We had a great experience! Madison Irwin was a pleasure to work with and the staff were all very friendly and customer focused. More

by Wendy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Madison Irwin
April 13, 2023

Terrible car buying experience. I would never send anyone here. Unprofessional management team. The service department ultimately refused to fix a problem that I was assured would b More

by Samantha
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carla Cosenzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Volvo Cars Pioneer Valley responded

Samantha, I am so sorry this happened and it is not how we do business here. Please reach out to me directly so I can make it right. Lyndsay Travis Service Manager - ltravis@volvocarspioneervalley.com 413-665-2140

April 08, 2023

As a first time car buyer, they were incredibly helpful in making the process very simple and effortless. More

by alfh03
Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Fenton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Volvo Cars Pioneer Valley responded

Congratulations on your new car! We're happy Jamie was able to make this experience for you.

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