Sign In
All Salespeople
Sales Department
- Home Delivery
- Service Pickup & Delivery
- No Contact Transactions
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
Volvo Cars Pioneer Valley
Northampton, MA
As a member of the TommyCar Auto Group, we’re Family-Owned, Customer Driven, which is why we’re so dedicated to providing our community with the top-notch service they deserve. Plus, our dealer group is part of something bigger, we give back to the people and the organizations that we care about through the CarlaCares.org.
Buying a new car should be a memorable moment, so we allow you to take the process into your own hands with Click. Drive. Buy. Which allows you to purchase your next vehicle from the comfort of your own home; even have the car delivered to you for a test drive. Choose the car you want from our huge selection of vehicles that include everything from New and Certified Pre-Owned and other Pre-Owned makes and models. We are your only destination in Western Massachusetts for Genesis Sales and Service. Convenience combined with Live Market Pricing and our Best Price Guarantee ensures you will get the car you want at the upfront and transparent price you deserve. Once you purchase the vehicle, earn up to 15% back for every dollar you spend and much more with our TommyCard Rewards program.
Need service? TommyCar Auto will drop off a service loaner to you to use while we service your vehicle, upon completion we’ll return your vehicle serviced and washed. We’ll get you on the go, with TommyCar Go.
Come join the family, experience the difference and see why “You’re Gonna Love It Here.”
Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews By Type
Showing 127 reviews
March 06, 2021
"Jaimie Fenton was amazing helping us to get in our new..."
- waski22cJaimie Fenton was amazing helping us to get in our new Volvo XC60!! They didn’t have what I wanted in stock but they found within a week and make the transition smooth and seamless. We never felt pressured into anything he just laid out the facts and helped us to pick the right vehicle for us! Would highly recommend using Jaimie - he is so down to earth.
Read MoreEmployees Worked With
Helpful March 05, 2021
"Just picked up my new XC90. This is my 4th Volvo from..."
- PlaceyJust picked up my new XC90. This is my 4th Volvo from Pioneer. Can’t say enough good about the whole organization. Worked with Jamie who was like a friend more than a salesman. Love the car, love the place. Too few full service companies like this any more.
Read MoreFebruary 28, 2021
"Great customer service at Pioneer Valley Volvo. Jamie was..."
- abuehsanuddinGreat customer service at Pioneer Valley Volvo. Jamie was very helpful and took the time to show us all the features on the Volvo XC40. We were able to test drive and he stayed in contact as we navigated the purchase. Ed in finance was super friendly and explained all of our options to us. We love our new car, thank you!
Read MoreEmployees Worked With
February 27, 2021
"Jamie was very helpful and attentive when I purchased a..."
- jess_bishJamie was very helpful and attentive when I purchased a new car. Love how small the dealership is. Makes it feel less intimidating for a better buying experience. Thanks!
Read MoreEmployees Worked With
February 25, 2021
"Can't say enough about how easy and pleasant the purchase..."
- edremsCan't say enough about how easy and pleasant the purchase of our vehicle was with Chris Patrick and the team. Starting with the first outreach via text from Rob to getting all our documentation in order and mailed out to our location, they made the process easy. Very fair on my trade in and quick to answer questions. Happy to have found this dealership and happy to recommend them to anyone else considering a Volvo. Many thanks!
Read MoreFebruary 21, 2021
"Well done. They did a great job. Jamie Fenton was easy..."
- jbrionesWell done. They did a great job. Jamie Fenton was easy to work with and so was the pricing manager, his name is not listed below. I worked with Tricia for years, I am glad that they are still keeping up the service. However, the showroom needs a little work. It looks like a Nissan dealership. Volvo is an elite vehicle and should have top facilities along with a coffee machine...
Read MoreFebruary 18, 2021
"All went with our purchase of a new Volvo. Jamie answered..."
- GdglevAll went with our purchase of a new Volvo. Jamie answered all of our questions. There was no pressure to purchase. Delivery was extremely smooth with no hassles.
Read MoreEmployees Worked With
February 15, 2021
"Excellent customer service and the cars are priced..."
- MheadymoeExcellent customer service and the cars are priced fairly! They gave me exactly what I would have expected for my trade in which made the process easy.
Read MoreFebruary 14, 2021
"The electronic buying process and the physical delivery..."
- jmgThe electronic buying process and the physical delivery of the vehicle was excellent. The simple process of contacting our insurance company and delivering the state registration was poor, very lengthy, extremely frustrating and required much follow on our part to make it happen.
Read MoreEmployees Worked With
January 31, 2021
"We had a great experience at the dealership. Everyone was..."
- adelmanWe had a great experience at the dealership. Everyone was incredibly patient with my questions even though I was just in the “getting ideas” phase of buying. Jamie Fenton was my sales consultant and he couldn’t have been more helpful or more pleasant to work with. Even though I was just looking, I felt confident enough in the dealership and in Jamie to purchase a car the next day. Jamie had everything ready - plates, inspection, detailing, etc within a couple of days despite our having purchased the car before a holiday weekend. I’ve never enjoyed buying a car before! My experience was so different than at other dealerships. On the financial side Tony and Chris were both excellent. And Sara at the service desk was so warm!
Read More
