Volvo Cars Silver Spring

Initially we had a Costco Auto price presentation appointment with a sales advisor on 8/25/20 at 9am. We were there at 845am. At 915am she still had not arrived. We were told she was running late, so appointment with a sales advisor on 8/25/20 at 9am. We were there at 845am. At 915am she still had not arrived. We were told she was running late, so the manager, Noah Greaney, sat us down with Iris Harley. From that point forward, everything was perfect. We were provided with a price with full disclosure of all incentives, fees, taxes, etc. We ordered our Volvo and through the next two and a half months Iris called us periodically to keep us informed. When it came time for delivery, we were in and out within 2 hours. Iris was truly a pleasure to deal with. More

Peter is excellent, he is extremely knowledgeable about the vehicles he sales. I was looking to buy a Volvo and had never driven one prior to talking with him. He was very helpful with choosing the right o the vehicles he sales. I was looking to buy a Volvo and had never driven one prior to talking with him. He was very helpful with choosing the right one! He also was very helpful with a maintenance need on my vehicle. He went above and beyond to be helpful. If you are looking to buy a car, especially a Volvo I highly recommended using Peter for a great car buying experience!! More

We worked with Mabel Matos to purchase an XC40. This was our first time purchasing a Volvo car. I thought I had done a lot of research, but it was nowhere close to the information that Mabel provided us. He our first time purchasing a Volvo car. I thought I had done a lot of research, but it was nowhere close to the information that Mabel provided us. Her knowledge of Volvo is beyond amazing. We had visited another Volvo dealer in the area and it was obvious to us that Mabel knew her product. She was informative without being pushy, took the time to learn what we were looking for and advised pros and cons of each model to fit our needs. She respected the current environment and remained socially distanced. Awesome experience with this dealer and Mabel! More

We worked with Eddie and Steve to purchase a 2018 S90. Their customer service was outstanding. They were both extremely responsive, willing to find a car that met our needs, and made sure everything thing Their customer service was outstanding. They were both extremely responsive, willing to find a car that met our needs, and made sure everything thing about the purchase exceeded our expectations. They were flexible with executing the sale in a socially-distanced manner and kept in touch after the purchase to make sure we were happy. Overall, we were very impressed with the customer service experience. More

Attentive, responsive, professional and kind service from the beginning of the process during the summer when I inquired about the purchase of a 2021 S60 T5 Momentum. Mr. Peter Larson was diligent and knowle the beginning of the process during the summer when I inquired about the purchase of a 2021 S60 T5 Momentum. Mr. Peter Larson was diligent and knowledgeable through all communications and sale process. He provided me with good advice and the latest news about Volvo and the business. The specific vehicle I was looking for was secured quickly after the new models were released and the sale process was rapid and smooth. I would look forward to the same service during the life of the vehicle. More

Peter was an excellent salesperson and was extremely easy to work with. We were treated very well throughout the entire process. Peter had an exceptional degree of knowledge about the XC40 we were interested to work with. We were treated very well throughout the entire process. Peter had an exceptional degree of knowledge about the XC40 we were interested in as well as all Volvos/cars in general. Peter was firm but fair during the negotiation process, and while he was willing to make concessions, he also clearly knew his stuff with respect to the vehicle's value. Definitely the polar opposite of the typical car salesman. Overall, I commend him most on his unparalleled level of knowledge of the vehicle, along with a great degree of friendliness. I would also like to thank Eddie Reyes for assisting us in the trade in and negotiation process. Eddie was very easygoing and kind. Wyman Chow in the finance office was also exceptional. She made the actual buying process easy, and worked with us to come up with a plan that suited us best while also offering us a great deal on a vehicle care package we would have otherwise not purchased given the price. Overall, the dealership was great. They really do make you feel like part of the Volvo family, and all of the staff were great to work with. They obviously are running a business and are trying to make money, but this dealership struck a perfect balance between being all about the bottom line and actually caring about and making it work for the customer. More

Iris Harley is the best salesperson! I was long overdue for a new vehicle and she made buying my new car such an easy experience. She was so nice and I didn't feel pressured at all. Thank you for everythin for a new vehicle and she made buying my new car such an easy experience. She was so nice and I didn't feel pressured at all. Thank you for everything! I'm in love with my new XC60! More

Jose was absolutely fantastic he worked expeditiously and the value is fair. I would highly recommend other customers to him, and recommend them buying a Volvo from there. the value is fair. I would highly recommend other customers to him, and recommend them buying a Volvo from there. More

It was my first time purchasing a car and this a great experience! Mabel was thorough and quick. Will definitely come back for a future purchase. experience! Mabel was thorough and quick. Will definitely come back for a future purchase. More

Yaseen was awesome, he made us feel comfortable and kept things moving. It was a great experience and we highly recommend. Definitely ask for Yaseen! things moving. It was a great experience and we highly recommend. Definitely ask for Yaseen! More