Volvo Cars San Diego

Salesman was very attentive and matter of fact. The entire process through signing paperwork was very efficient and respectful of our time. The entire process through signing paperwork was very efficient and respectful of our time. More

Richard was nice and very informative about the vehicle. He didn't push when I walked away to think about the purchase. When I returned later the same day to purchase, he was quick with the paperwork and a He didn't push when I walked away to think about the purchase. When I returned later the same day to purchase, he was quick with the paperwork and a delight to work with. I will recommend this dealership in the future. More

Horrible experience, unprofessional staff, threatening sales person, very discriminating individual Kaleb. Drove 3 hours and ignored us. sales person, very discriminating individual Kaleb. Drove 3 hours and ignored us. More

This is the 9th vehicle I’ve purchased in 12 years, by far the worst customer service I’ve ever received by what is supposed to be a “luxury car brand”… PLEASE KNOW IF YOU DO BUY A VEHICLE HERE, SAYING N far the worst customer service I’ve ever received by what is supposed to be a “luxury car brand”… PLEASE KNOW IF YOU DO BUY A VEHICLE HERE, SAYING NO TO ANY WARRANTY UNTIL YOU’RE ABOUT TO STAND UP AND LEAVE WILL REDUCE THE AMOUNT BY 50%! Please also know Harry Kim (finance) will push documents in front of you to sign by telling you half of what they are for and leaving the most important parts out, he almost forgot to have me leave my deposit! Perhaps tired on a Sunday, or just really bad at his job? I’m guessing the latter… If you do walk into this dealership and Brian is your salesman, run, ask for a different salesman! HIS CUSTOMER SKILLS ARE IN THE TOILET. He only later emailed me the document I signed in finance BY ITSELF WITH NO TEXT OR CONTENT, and letting me know I’m stuck with this vehicle when I like it or not. Not concerned with why I didn’t like the car, or what he could do to help the situation, just letting me know I’m SOL. I’ve left 2 messages for the GM John Bigelow with no return call, it’s obvious this dealership cares nothing about you being happy. Run don’t walk from Volvo of Kearny Mesa!!! More

Got back to me right away with answers to my questions and with photos! Also outlined steps to purchase. Looking forward to getting my next Volvo here. and with photos! Also outlined steps to purchase. Looking forward to getting my next Volvo here. More

Very responsive and helpful staff. In person and remotely. Prepped all paperwork in advance so I would not have to sit at dealership for hours! remotely. Prepped all paperwork in advance so I would not have to sit at dealership for hours! More

Bad experience We bought a new 2018 Volvo XC90 last month and from the we picked it up, we addressed the problems with the idiot salesman Grant Broadwell about the s We bought a new 2018 Volvo XC90 last month and from the we picked it up, we addressed the problems with the idiot salesman Grant Broadwell about the scratches on the front left fender and the rattling inside the rear cargo compartment. We paid extra for the interior enhancements package and the return the car to us in a deplorable manner. We had to return the car several times to correct the problem. Now the car with less than 1500 miles on it has a torn weather stripping on the left drivers side door. Don’t believe the sign in front of the dealership (Hassle Free, up front pricing) Go somewhere else to buy a Volvo. What a deplorable dealership. More

My Volvo Experience. Adrian was great helping me out not forcing anything on me and just being a wealth of information. I love my XC90 the process was quick and the cus Adrian was great helping me out not forcing anything on me and just being a wealth of information. I love my XC90 the process was quick and the customer reps focused on my needs instead of how much I would spend. Thank you Adrian ! More

Professionalism wrapped in personal service! I have shopped many dealerships, and purchased from several. VOLVO SAN DIEGO provided the highest level of professionalism while never forgetting tha I have shopped many dealerships, and purchased from several. VOLVO SAN DIEGO provided the highest level of professionalism while never forgetting that this is a very personal decision. Specifically, RALPH STUMPP and his team made this purchase a wonderful experience! I want my friends and family to have good car-buying experiences, and will recommend that each of them sees Ralph and considers the brand he is representing! More