I was pleasantly surprised with my sales experience at Volvo of Honolulu. I was greeted by Darryl as all sales people do when you enter the dealership.
Darryl proved to be patient, low key and appeared to be genuinely interested in my needs and likes. I did find the vehicle I liked. Unfortunately the test drive does not do justice to the vehicle. You really need to drive it to appreciate the handling, smooth ride as well as the interior being quiet.
Early in the process I met Mark Price who is the finance director. He did not try to sell me on the car, all he did was get me the best financing, he even called Volvo to lower the interest rate which he was able to do. Mark is a friendly, honest person whom anyone can deal with. Even after the sale Mark proved to be genuine in his commitment to make sure I was happy with the vehicle. Mark, again went out of his way to make sure the parts I wanted added to my vehicle were in and also arranged an appointment for me. I do not believe this is something he had to do, it is just what they do. In addition Mark made sure the Volvo was delivered in new condition as it is a new vehicle with no body defects such as scratches or water spotting. It is very clear Mark takes an incredible amount of pride in Volvo cars.
I also had the opportunity to meet and deal with Colin Sinfield who was able to put together a very good "deal" on the vehicle. I actually met Colin after the sale - believe it or not there are no high pressure closers. Colin also demonstrated after the sale interest and also made sure that I am completely satisfied with the vehicle.
I am comfortable that I will have a good driving experience for many years and that down the road if any problems develop this staff will be more than helpful in resolving them.
Everyone I dealt with truly believes in their vehicles and demonstrated true integrity. This is refreshing for dealerships. I certainly would recommend Volvo of Honolulu being your first stop.