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Volvo of San Antonio - Service Center

4.7

1,046 Lifetime Service Reviews

1326 NE Interstate 410 Loop, San Antonio, Texas 78209

1,047 Reviews of Volvo of San Antonio - Service Center

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January 22, 2019

"Installation & Software Update"

- ngarza0

Due to this being the only Volvo in San Antonio, the completion time was a little long BUT they accommodated with a loaner vehicle for the entire time. Their chat to text feature is amazing because you can get status updates from the service desk instantly without having to call.

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Recommend Dealer
Yes
Employees Worked With
Peyton Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 21, 2019

"Regular maintenance"

- FERNDALLAS

Great job! The work was completed in a decent amount of time and the coupon helped with the final tab. Thanks for the loaner so I could go about my business!

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Recommend Dealer
Yes
Employees Worked With
Peyton Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 21, 2019

"Great Service"

- FANXJIN

I went for oil change and maintenance. There was no up sell. The whole process was very straight forward. They kept me updated periodically. Car was cleaned afterward.

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Recommend Dealer
Yes
Employees Worked With
Peyton Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 19, 2019

"Transparency, Quality and Prompt Service"

- jw1

Eric started work on the car right away, even though I was early. Erik checked in regularly and gave great explanations. His follow through and expertise were outstanding.

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Recommend Dealer
Yes
Employees Worked With
Eric
Jan 21, 2019 -

Volvo of San Antonio responded

Thank you so much for the 5-star review! If you ever need anything at all, please just let us know :)

January 18, 2019

"Great Service"

- SIBONAE1969

I worried about driving my car with the noise I was hearing. Eric advised I come in and Volvo rented me a car until it could be assessed.

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Recommend Dealer
Yes
Employees Worked With
Eric Juarez
Jan 21, 2019 -

Volvo of San Antonio responded

Thank you so much for the positive review! We're so happy to hear our team took great care of you. Reach out if you ever need anything at all!

January 17, 2019

"Great service"

- PROBE7286

The technicians valued my input regarding the service my vehicle required, and didn't attempt to sell me with service I didn't need. My time was valued also.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Peyton Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 21, 2019 -

Volvo of San Antonio responded

Thank you for taking some time to leave a review! We greatly appreciate your feedback and we hope to see you soon.

January 17, 2019

"Great service on a Volvo xc60"

- MGMCRIEF

Had to take my new XC60 in because the drivers side AC wasn't working and it only blew heat when the temp was on low. Took it in and they told me it was a problem with the tube and A/C liquid in the A/C. They replaced the tube and filled it with the liquid and then sent it over. Drove car off the lot and the A/C still didn't work, so I brought it back in and they worked on it immediately. Apparently there was also a problem with the filter that was closed, so they replaced it that day and called me the next morning saying my car was ready to be picked up. The car is fixed and I am very happy with it! Gave quality of work a 4/5 because they didn't find the problem the first time, but fixed all the problems with no questions asked.

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Recommend Dealer
Yes
Employees Worked With
Jim Breitler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Nichol
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 21, 2019 -

Volvo of San Antonio responded

Thank you so much for the positive review! We're sorry for the slight misstep but thrilled to hear you were completely taken care of in the end. If you ever need anything, please just let us know.

January 16, 2019

"XC 90 Service"

- CHRISMES

Replaced struts, performed front-end alignment and replaced gear shift knob. Good work. Couldn’t find coupons to help bring price down. That would have been good if I would have had one/some.

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Recommend Dealer
Yes
Employees Worked With
Jim Breitler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 17, 2019 -

Volvo of San Antonio responded

Chris, thank you so much for the positive review! We greatly appreciate you and hope to see you soon.

January 16, 2019

"Very Helpful"

- jenniferjo8675309

This is my 2nd XC60 from this dealership. I love the staff. They are very helpful, listen to my concerns, and treat you with kindness and respect.

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Recommend Dealer
Yes
Employees Worked With
Ricco Villarreal
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Breitler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Nichol
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 17, 2019 -

Volvo of San Antonio responded

Jennifer, thank you so much for the positive review! We're so happy to hear you consistently enjoy your time with us here at Volvo of San Antonio. Please let us know if you ever need anything at all, and we hope to see you soon!

January 15, 2019

"Excellent customer service from the Service Center"

- KDLS

Jim is great and very thorough and accommodating. He makes sure the issue is resolved and that we are taken care of with a loaner and the right services for our vehicles. Rocco Margiotta really knows how to run a customer centric service center. He makes us feel like we're the only customers they have with his personal attention and care to our needs. Thank you for taking such great care of us and for reassuring our continued commitment to Volvo over the years! Knowing that we have this team backing our vehicles makes us proud and confident repeat Volvo owners.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim Breitler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rocco Margiotta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kudos also to the technician that worked on my car!
Jan 16, 2019 -

Volvo of San Antonio responded

Thank you so much for the 5-star review! We're thrilled to hear that Jim, Rocco, and our team took such great care of you while you were here at Volvo of San Antonio. You're always welcome here and we hope to see you soon :)

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