About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Volvo of San Antonio - Service Center

4.7

856 Lifetime Service Reviews

1326 NE Interstate 410 Loop, San Antonio, Texas 78209

856 Reviews of Volvo of San Antonio - Service Center

Sort by Write a review
June 13, 2018

"Visitor from Vermont"

- Ed

We came in "cold", with a check engine light on. Talked to Jim Breitler! He was able to "work us in" since service was queued up We explained.that we leaving in two days and had 2000 miles to go to get home. We left the car overnight. Jim arranged a loaner, our car was fixed and the problem was fully explained. Jim really did an outstanding job. Clean car and routine service appreciated. If we lived here, you guys would be our dealer of choice. Thanks again, Jim You deserve a raise!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim Breitler
Jun 14, 2018 -

Volvo of San Antonio responded

Ed, thanks so much for taking some time to let us know about your awesome experience here at Volvo of San Antonio! We will make sure to pass along your praise to Jim. :) If you're ever back in the area, you're always welcome back anytime. Take care!

February 20, 2018

"Great customer service. "

- RDARBY6589

Phillip Carroll maintenance manager provided outstanding service. I was kept informed at all phases of the maintenance on my vehicle. I was offered a driver to take me to any local location if needed .

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Carroll
Feb 23, 2018 -

Volvo of San Antonio responded

RDARBY, we are so glad that you enjoyed your service experience with Volvo of San Antonio! We hope to see you again in the future!

February 17, 2018

"Exceptional in quality of finished work, and timliness"

- JOEMATLOCK1600

Car runs better than when acquired. Ready in less than 24 hours. Friendly, professional, courteous staff. Worked well with mechanics now and b/t visits!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin F Fitzgerald
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : several others
Feb 18, 2018 -

Volvo of San Antonio responded

Hi Joe, thanks for your feedback about your visit! We're so glad your experience went smoothly and we look forward to seeing you again when it's time for another service!

February 17, 2018

"No Appointment- Instant Service"

- Bronco46

My XC90 told me it needed service. On a whim, I stopped to see if I could get my car serviced without an appointment. Kevin, who remembered my name, got me right in and the car was ready in less than 1:30. While I was waiting, Ray let me drive an XC60 that had the heads up display. Then showed me how to use the parki in and park out feature. This is the way to keep a customer happy!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin in service and Ray in sales
Feb 18, 2018 -

Volvo of San Antonio responded

We're so happy that you had a nice visit with us, Bronco46! We are always willing to show you the newest technology or let you take a different model for a spin! Thanks for trusting us to service your vehicle and don't hesitate to let us know how else we can assist you!

February 17, 2018

"Great Service!"

- kbissett

My service went as expected from walking in to picking up vehicle. Thanks! I will be coming back to have my vehicle serviced again. I was impressed!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Erik Juarez, Lucas Sehorn
Feb 18, 2018 -

Volvo of San Antonio responded

We are thrilled that our team provided you with the service you deserved and we look forward to many more visits in the future! Thanks for your review!

February 16, 2018

"Service "

- lolela1964

As agreed . Brought car in for software update. Staff very friendly and car serviced quickly. Have used this location for years. Never have an issue. Always above and beyond.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 18, 2018 -

Volvo of San Antonio responded

We are thrilled that our team continues to provide you with top-notch service, lolela1964! It's our pleasure to make sure that your needs are met in a timely manner and we greatly appreciate your kind review! Thanks so much!

February 16, 2018

"Took care of the problem quickly and completely"

- MJUNGMAN

The issue was a leak a few weeks after the car transmission was serviced. Jim immediately took responsibility - got the car in - gave me a loaner. The problem was located and the work was done quickly. No charge!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim Breitling
May 03, 2018 -

Volvo of San Antonio responded

Hi there! Thank you for taking time to leave us a review! We are so pleased to hear you had a wonderful experience in our service department & will let Jim know of your positive feedback! Let us know if you ever have any questions.

February 16, 2018

"Quick, clean and efficient "

- VALERDAR

Had an issue with my cars oil system late Friday afternoon. Was able to make an appointment for Saturday morning. Service advisor was able to assess the issue over the phone. Rocco my service advisor was able to provide my preferred mechanic and an estimate within two hours. The repair was completed before 1 PM same day and I was provided a loaner. Super grateful for the quick turn on my vehicle as it’s needed for my employment.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rocco (Service Rep)
Feb 18, 2018 -

Volvo of San Antonio responded

VALERDAR, we are so glad that you a positive experience with us and that Rocco took great care of you! We hope you'll continue to trust us with your vehicle's needs in the future. Thank you so much for the thoughtful review, we appreciate your kind feedback!

February 16, 2018

"Great experience "

- JSFRANCIS56

Came in for a returning “check engine” light. Payton in service was spot on for the timetable. Could not have asked for a more professional service department. We have a 2002 V70 and I want to state that I made no difference to the service department in whole as to the style of service rendered.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Payton
Feb 16, 2018 -

Volvo of San Antonio responded

We are so appreciative that you trust us to service your vehicle. We do our best to make our customers feel valued and we're so glad you feel comfortable at our dealership! Thanks so much!

February 16, 2018

"Excellence"

- Cris

The entire process was easy and seamless. The staff is kind, professional, and overall great. I am a new customer to Volvo and love the service and the vehicle.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Phillip
Feb 16, 2018 -

Volvo of San Antonio responded

Cris, we are so happy that you chose to work with us to find your dream car and that your experience was positive! Thank you for the kind words!

1
...
1 - 10 of 856 results