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Volvo of San Antonio - Service Center

4.7

959 Lifetime Service Reviews

1326 NE Interstate 410 Loop, San Antonio, Texas 78209

959 Reviews of Volvo of San Antonio - Service Center

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November 12, 2018

"Quick, efficient and friendly"

- AskDerek

I have had a Volvo for years and always enjoy the experience I have visiting Volvo of San Antonio. Jim has taken care of my vehicle on multiple instances never proving anything but top notch service! Thank you

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Ricco Villarreal
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Breitler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rocco Margiotta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bud Pratt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 13, 2018 -

Volvo of San Antonio responded

Thank you so much for the 5-star review, Derek! We're so happy to hear that Jim always gets the job done right for you, and will make sure to pass along your praise. Let us know if you ever need anything!

November 12, 2018

"personal service"

- NDPOMERANCE

I enjoyed working with just one service rep, Erik Juarez, to keep it simple. I was contacted daily with updates. Great to have a loaner since my car is usually in for a few days. They seem to do thorough all point service checks with easy to decipher result paperwork. Hope they will eventually figure why my car is burning so much oil though.

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Recommend Dealer
Yes
Employees Worked With
Erik Juarez
Nov 13, 2018 -

Volvo of San Antonio responded

We appreciate your positive review and your continued business, thank you so much! If you ever need anything, please just let us know.

November 12, 2018

"Great service. "

- MDELEON0217

Quick and efficient, not to mention great service. Made recommendations that were needed and didn’t try to push any of the services that weren’t needed.

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Recommend Dealer
Yes
Employees Worked With
Philip Carroll
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 13, 2018 -

Volvo of San Antonio responded

Thank you for taking some time to leave a review! We always aim for excellence in our customer service, and we're so happy to hear our team hit the mark. Please let us know if you ever need anything at all.

November 12, 2018

"GREAT SERVICE"

- emerous

I HAD A GREAT EXPERIENCE AT VOLVO OF SAN ANTONIO. THUMBS UP TO THE STAFF ALL AROUND. FROM THE MOMENT I DROVE INTO THE DEALERSHIP UNTIL MOMENT I LEFT THERE WAS A VERY PROFESSIONAL ENVIRONMENT.

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Recommend Dealer
Yes
Employees Worked With
Peyton Thompson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 13, 2018 -

Volvo of San Antonio responded

Thank you thank you for your positive review! You're always welcome here at Volvo of San Antonio and we hope to see you soon.

November 10, 2018

"Maintenance "

- CORINAE270

Brought my vehicle in for oil change. Asked if I had any questions. Was advised of the timetable for oil change and inspection, vacuumed and washed my vehicle. All was completed before the timetable given. From the moment of arrival everyone was friendly, courteous.

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Recommend Dealer
Yes
Employees Worked With
Ray Aguilar
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Philip Carroll
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 12, 2018 -

Volvo of San Antonio responded

Thank you for taking some time out of your day to leave a review! You're always welcome here at Volvo of San Antonio and we hope to see you soon.

November 10, 2018

"Replace radio."

- BILLDIMPLE

Had engine noise when listening to AM radio. Finally the had to replace the radio. Your extended warranty company did not want to replace the radio due to mileage on the car. Phillip worked with the company and solved the problem. It took almost three weeks. I did have a loaner for that time.

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Recommend Dealer
Yes
Employees Worked With
Rocco Margiotta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 12, 2018 -

Volvo of San Antonio responded

Bill, thank you so much for your 5-star review! We appreciate your patience as our service team went to work to make sure you were taken care of. If you ever need anything at all, please just let us know!

November 09, 2018

"Superb customer service."

- middmom2003

Phillip provided excellent customer service by providing additional service options available. He was informative in describing the options and the value to the car. Initially, I came in for an oil change but ended up adding the following services; tire rotation and wheel alignment. A car loan was provided to me very quickly and I did not have to wait for it.

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Recommend Dealer
Yes
Employees Worked With
Phillip
Nov 12, 2018 -

Volvo of San Antonio responded

We can't thank you enough for your 5-star review! We're so happy to hear our service team went above and beyond to make sure you were taken care of--if you ever need anything at all, please let us know.

November 09, 2018

"Very professional "

- KFEIGLLIW

Phillip was our service advisor and he was Very professional, and friendly. Explained the entire service process, no surprises. Would definitely recommend Principle Volvo service department.

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Recommend Dealer
Yes
Employees Worked With
Phillip
Nov 12, 2018 -

Volvo of San Antonio responded

Thank you kindly for your positive review and recommendation! You're always welcome here at Volvo of San Antonio and we hope to see you soon.

November 07, 2018

"5 Star Service"

- Hopecx60

Comparing the service I've received from the Volvo Dealership in Austin.. I was so impressed with the first class treatment I received from Jim in the Service Department. Very warm from the first meeting. He explained everything needed and calmly and clearly. He showed me where to get a drink and the location of the bathrooms and very comfortable place to wait. I will buy my next Volvo here because of the Service Department.

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Recommend Dealer
Yes
Employees Worked With
Jim Breitler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 08, 2018 -

Volvo of San Antonio responded

Thank you so much for this kind review! We always want our customers to feel welcome here at Volvo of San Antonio and we are thrilled to hear our team made you feel so comfortable. If you ever need anything, never hesitate to let us know. Take care!

November 06, 2018

"Super Service"

- Volvo owner

Another great service experience at Volvo. Thank you, Jim and Rocco for always taking good care of our vehicle. We are pleased with the results.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim Breitler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rocco Margiotta
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 07, 2018 -

Volvo of San Antonio responded

Thank YOU so much for continuing to visit us here at Volvo of San Antonio. We sincerely appreciate you and hope to see you soon.

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