Wabash Valley Chrysler Inc

Josh Hecox, the Service Manager, is a crook Let's his guys get away with not performing services that are sold and paid for. Sells fluid system flushes promising that they will fix problems, but Let's his guys get away with not performing services that are sold and paid for. Sells fluid system flushes promising that they will fix problems, but says "there was no guarantee" when it didn't make a difference. Preys on older people who do not know better to buy services that Chrysler doesn't recommend. This guy is a joke and hides behind the desk and doesn't take responsibility for his service department. Another example of a sketchy car dealership and sleazy manager. More

Shady dealer that sells Lemons I bought my very first new car from WVC 18 months ago. First of all I wanted a specific car they could not find it. They ended up selling me a car tha I bought my very first new car from WVC 18 months ago. First of all I wanted a specific car they could not find it. They ended up selling me a car that they had on there lot. This is where the problems started. First I asked if the car took regular gas and I was told yes. Jumping ahead 18 months I was having a lot of issues with the car shaking. They ended up pointing the finger at me and told me that I have to used premium gas. So that was the first lie. Second they told me that they would give me $4,500 for my trade. I did not catch this till later, but in the paper work they bought my used car for $2,900 way less then they told me. They also resold that car for over $9,000. Now I was having major issues with the car for the 18 months that I owned the car. It was having trouble starting, stalling, and engine lights were coming on. After going into the shop for the 7th time I went back to the person that sold me the car and told him I wanted a refund because it was a Lemon. This is when the dealer did not want anything to do with me. They lowballed the buy back price because they knew it was a lemon. The owner even told me that he would not sell it on his lot because it was a lemon he would just sell it for parts. The car ended up in the shop for the 8th time for another issue. This is when I sat down with the owner and discussed what they are going to do for me. That was absolutely nothing he would do not even give me the name of someone to get a hold of at Chrysler. I was dealing with Chrysler Customer Care but was not getting anywhere. I understand that it is not the dealers problem that it was a lemon but the way they handled the issue was not very customer friendly. I ended up going to a different dealer and getting a lot more for my trade. Over all I would never recommend any one go to this dealer for service or to buy a car. They are shady and after they make sale they don't want to help you in any way. Go to Dorais Chevrolet down the street they will stand behind there sale. More

Positive experience, found the Dodge Charger I wanted quickly. I would recommend this dealer over other dealers in the area. Good job and keep the sales up. quickly. I would recommend this dealer over other dealers in the area. Good job and keep the sales up. More