Back

Walker Buick GMC

Alexandria, LA

4.4
47 Reviews

1616 MacArthur Drive

Alexandria, LA

71301

Directions

By Type

Showing 47 reviews

December 09, 2020

Great service, enjoyed the experience had a great time with our salesman and got what we wanted. My aunt & I each bought a new vehicle that day, we were happy women... More

by lori1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennie
December 04, 2020

Sunroof leaked after being replaced I called dealership but they have a serious communication problem the lady said she was told by the manager they need to call insurance to see who is responsible for it. More

by Donna1865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blake
September 09, 2020

Your sales and finance dept are absolutely wonderful. Christy bourke in titling is not responsible. Can not get her to return 3 phone calls. We live in miss and still have not received our paperwor More

by Pamgoldman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kendrick veal. And Ben in finance. Wonderful
August 17, 2020

Made an appointment with the service department to have a rattle noise, coming from the rear of my 2017 truck with less than 22K miles, diagnosed. Appointment was at 7:30 AM and I arrived before they opened. More

by J Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nora Taylor
April 14, 2020

Why would you charge someone for how long you “think” it will take to fix a vehicle instead of the actual time it took?!?!? They’re ripping people off!! The shop hours are $135 an hour for labor yet it took More

by JMHOOTER
Recommend Dealer
No
Employees Worked With
Misty
March 24, 2020

Excellent service from Michael at GMC! He was very professional and concerned with the issues of my car! Definitely a great place to do business. More

by soross63
Recommend Dealer
Yes
Employees Worked With
Michael
July 19, 2019

Tire degect I am very unhappy with this dealership because of their lack of concern after the sale. I purchased a 2019 Buick Encore the first of July and yesterda More

by Shirleyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walter Lyons
July 10, 2019

Not great! When I bought my car from here it was a very pleasant experience. Every time I’ve taken my car in for service, not so great! Although I made an appoin More

by Rbenedict32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
March 30, 2019

Service Department needs Servicing I drove four hours with my nephew to pick up a 2017 GMC 2500 truck that had made arrangements to purchase. The salesman told me that their service de More

by B Mac
Recommend Dealer
No
Employees Worked With
Used sales, Brent and Service Dept., Buster
March 07, 2019

Service Rep Lack Of Friendliness I have had my vehicle service here only a handful of times. Every other time was a great experience. My most recent visit however was lacking in cus More

by FL girl stuck in LA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Morrison
...
4