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Walker Ford - Service Center

Clearwater, FL

4.6
3,622 Reviews

3,622 Reviews of Walker Ford - Service Center

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March 31, 2021

I purchased a new truck that had scratches in the paint and I still have scratches. Horrible service department. My grandfather worked for Ford 30years. More

by SERGENTANDCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Holcomb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani, Douglas Wilder
Apr 07, 2021 -

Walker Ford responded

Hello, thank you for taking the time to leave a review about your recent visit to Walker Ford. We are sorry to hear about the issues surrounding the visit and would like to discuss it further. Please give our service manager, Vince Romano, at 727-240-1653 a call at your earliest convenience.

March 31, 2021

A great experience and everyone was so nice and welcoming. Steve was professional and awesome to work with. First time customer and will now only go there!! More

by Suzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Walker Ford responded

Thank you so much for your kind review, Suzi! We are so glad to hear Steve was able to make your first car-buying experience with us a pleasant one, and we look forward to seeing you again!

March 31, 2021

Easy to schedule service. Like the service reminders. They were ready to service our vehicle at the time stated. Gave us a call when ready. Easy checkout. More

by WMCKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Walker Ford responded

Thank you! We are glad to hear you continue to enjoy the no-hassle service experience we pride ourselves on delivering, and we look forward to seeing you again for all you future automotive needs!

March 30, 2021

I have had been with this dealership for about a year. I have been there for everything from sale to service to body shop😳😢 I always gotten excellent professional service. I couldn't be happier with my ch More

by SOMETHINGABOUTMARY63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, body shop
Apr 02, 2021 -

Walker Ford responded

Thank you so much for your kind review and continued loyalty! We hope that excellent customer service we always strive to deliver brings you back to us for all your future automotive needs!

March 30, 2021

Amy and the team did an awesome job getting us in on short notice and was able to diagnose, orders parts and complete repairs within 72 hours. Thanks so much. More

by Bbayless11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Andrisani
Apr 02, 2021 -

Walker Ford responded

You are very welcome, and thank you for your kind review! We're glad to hear you enjoyed your service experience with Amy, and we look forward to seeing you again!

March 30, 2021

The dealership is very close to our home and convenient. They have a very nice we waiting room to wait while your vehicle is being serviced. More

by michellenathasingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Victory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Boczar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Andrisani, Douglas Wilder
Apr 02, 2021 -

Walker Ford responded

Thank you for your kind review! We're glad to hear you enjoyed the amenities offered in our waiting room, and we look forward to seeing you again!

March 29, 2021

Took truck in for 3,000 mile service. Friendly service folks. But my main issue they couldn't remedy. Truck use to get 18/19 mpg now lucky to get 12 mpg. I feel a rough idle, but they said they couldn't f More

by CAP.BRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Walker Ford responded

Thank you for taking the time to leave us a review! We're sorry to hear we couldn't identify any larger issues with your truck, but we are glad to hear you enjoyed the friendly customer service we pride ourselves on delivering. We hope to see you again for all your future automotive needs!

March 29, 2021

Living in West Virginia, we visit our daughter & family in Largo, Florida. When in Florida, we always take our 2015 Edge to Walker Ford for services and to have it checked over before our return trip. St More

by rtruex0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walker Ford responded

Thank you for your review! We're so glad you stopped by during your visit with your daughter. If there's anything else we can help with, please let us know!

March 28, 2021

I only had the oil change. It didn't take too long ...not too busy on a Sat. 2pm ... Ladies at cashier desk were very nice. More

by YOURTLCANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walker Ford responded

Thank you for reviewing our business! We're glad your oil change was quick and easy. If there's anything else we can help you with, please let us know!

March 28, 2021

They provide professional service. I am a repeat customer for my Ford Escape and will continue to use the services of Walker Ford in the future. More

by PKSCHICAGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve McHenry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Walker Ford responded

Thank you for your review! We're so grateful for your business over the years and look forward to working with you again!

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