Smooth transaction: Everyone gets a little nervous when buying a new car, is it the right car? Did they offer enough for my trade? Will this car make me look 10 years younger...? Ok maybe not the last one, but you understand what I mean. There are so many questions and emotions to buying a new vehicle. My experience at Walker’s Mazda was very easy and enjoyable. Started off with Michael B and he helped me to decide between two different models I was hung up on. He was friendly and knowledgeable. When it can time for the dreaded “closer” I was introduced to Ian and he was so far from the stereotype of a car sales person. He was delightfully straight forward, knew what he was talking about and made sure that I understood every part of the process. There was ZERO dread when dealing with Ian at the business end of the transaction, everything was plain, simple and stress free. In fact the only pressure I felt was when I was asked to name my car for the Mazda control app.( it’s Betty White). Ian’s care didn’t stop after the sale, he walked me through car’s features and setup gave me all the info that I need. When we ended up in finance I was introduced the the sales manager, sadly I cannot remember his name but that’s not necessarily a bad thing, honestly he was friendly, efficient and got me in and out of the paperwork part quickly. Last but not least was Carrie (I believe) in finance, she is the person who helps with the finalization of the paperwork and addon sales. Again... no pressure, she explained the things they offer and what can be ordered. She showed me a service plan and helped to decide what would be the best match for me. I usually never opt for a service plan but she took time to show me how the break down of charges would work and honestly it’s basically saving me money up front on oil changes and routine service.
All in all this was an awesome car buying experience, the team was brilliant, the showroom is great. If you are looking to buy a new Mazda do yourself a favor and go see Ian and crew. They will take care of you from decision to details, all the way to being a happy owner.