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Walt Massey Chevrolet GMC
Lucedale, MS
703 Reviews
Walt Massey Chevrolet GMC offers a wide-ranging selection of new and used Chevy and GMC models. Whether you're looking for auto financing advice or want to speak with our service team about vehicle repairs, Everything We Do Is Driven By You. Visit our GMC and Chevy dealership in Lucedale, MS, for all your car-buying or servicing needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 703 reviews
February 21, 2024
Fantastic service! Came all the way, picked up the car for the oil change and tire rotation, fixed a seat belt and detailed the car. Customer service all the way! Just Came all the way, picked up the car for the oil change and tire rotation, fixed a seat belt and detailed the car. Customer service all the way! Just go to Walt Massey. You can thank me later. More
by gbrentbarkin
Employees Worked With
Other Employees :
The Masseys!, Brian Wittmayer, Wendy Rhymes Shoemaker, Amy McClure
Helpful August 30, 2023
Terrible. I wouldn’t advise anybody to bring any vehicle here. Took my truck to them for a squeak noise coming from the engine, they told me it was the water p I wouldn’t advise anybody to bring any vehicle here. Took my truck to them for a squeak noise coming from the engine, they told me it was the water pump, about a day later they called telling me they installed the new water pump but the truck is still squeaking, yet they still charged me $1200 dollars for a truck they never actually fixed and said it would cost me another 11 hours worth of work for them to look into the noise any further, I had to drive it back home with the same squeaking noise I took it up there with. If I could I wouldnt have even given them a 1 star rating. More
by T.johnson
Employees Worked With
Amy McClure
April 06, 2023
As always, I was in and out in a flash. They have very competitive pricing and are always courteous. This is the only place I take my car. They have very competitive pricing and are always courteous. This is the only place I take my car. More
by randyp947
Employees Worked With
Wendy Rhymes Shoemaker, Amy McClure
October 24, 2022
Absolute worst service department. They will give you the run around and inconvenience you. They do not keep their word. Do not use this dealership for any type of purchase. It will be They will give you the run around and inconvenience you. They do not keep their word. Do not use this dealership for any type of purchase. It will be the most aggravating experience of your life. More
by emhowell3219
Employees Worked With
All Service
April 08, 2022
Jeffrey was very helpful , took time to make sure I did not have any questions. not have any questions. More
by Kent brown
Employees Worked With
March 07, 2022
Deceiving salesperson and sales manager uncut value of my trade and sold for $7000 over what i was given. Attempted to return the vehicle we had gotten after the trade and Brian Whitmayer falsely claimed the trade and sold for $7000 over what i was given. Attempted to return the vehicle we had gotten after the trade and Brian Whitmayer falsely claimed the 3 day money back guarantee only existed for newer vehicles with factory warranties and not for all used vehicles as advertised online and in multiple email communications between me and the salesperson. Aftermarket warranty was offered to the tune of $3,900. Finance office uses a deceitful piece of paper with monthly notes at the bottom and $0 close to the optional add ons that can be misconstrued as the cost added to the monthly payment but instead is a deductible associated with the use of that add on. No options are located on the sheet to refuse all forms of add ons and instead must be verbally stated. More
by Reviewer
Employees Worked With
Brian Wittmayer
July 01, 2021
They took very good care of me. I couldn’t ask for a better car buying experience. Staff is very friendly and helpful. Been buying vehicles here since 2004. better car buying experience. Staff is very friendly and helpful. Been buying vehicles here since 2004. More
by Mmcleod08
Employees Worked With
Other Employees :
Allison Scott, Chris Smith, Wendy Rhymes Shoemaker
April 16, 2021
Jarred Cooper was amazing. I never expected to leave in a brand new vehicle when I pulled on the lot but he made it happen for me!! Thank you again Jarred! If you are in need of a new or used car I would rec brand new vehicle when I pulled on the lot but he made it happen for me!! Thank you again Jarred! If you are in need of a new or used car I would recommend Jarred & Walt Massey! More
by Linda.davis2021
Employees Worked With
Jarred Cooper
February 23, 2021
Jarred Cooper is an awesome guy to work with while looking for a vehicle. He did everything he could to get us in a vehicle that would best suit us. He hunted for days and never gave up until finding looking for a vehicle. He did everything he could to get us in a vehicle that would best suit us. He hunted for days and never gave up until finding something we could use and be satisfied with. He's down to earth and is sincerely honest with you. We hope to work with him again in the future. More
by Cristimizelle87
Employees Worked With
Jarred Cooper
