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Walter’s Mercedes-Benz Sprinter of Riverside

Riverside, CA

Overview
Reviews
4.9
191 Reviews
Call Dealership (951) 441-6281
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7979 Auto Dr

Riverside, CA

92504

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Showing 191 reviews

January 20, 2024

Had a wonderful experience when purchasing our Mercedes Sprinter van. Lee Torres went overboard in helping make this sale happen for our dog Rescue charity. I would highly recommend Walter’s Mercedes. More

by Walshe49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Torres, Toni Hajj, David Alcantar
Report | Print
Jan 22, 2024 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

We greatly appreciate you for leaving Lee this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Lee could provide you with top notch service. We are delighted to know that he made your car buying experience here at Walter's Mercedes-Benz Sprinter of Riverside wonderful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Mercedes-Benz Sprinter Van- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates.

Helpful
January 17, 2024

Brennen Ruiz was so helpful getting my vehicle serviced. He was very knowledgeable and courteous. More

by Deb C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
Report | Print
Jan 18, 2024 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Deb, We are grateful for you leaving Brennan this exceptional review! We are thrilled to hear that Brennan took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was so helpful, very knowledgeable and courteous. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates.

Helpful
January 05, 2024

Amazing team I’ve been working with him for over a month to get the truck. I want Lee Was so patient and work with me all the way through the process and they give me the price I want it More

by Tony dabouqi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee , Toni Hajj, Simon Green, Isaid Barragan
Report | Print
Jan 08, 2024 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Tony, We greatly appreciate you for leaving Lee this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Lee could provide you with top notch service. We are delighted to know that he was so patient and worked with you through the whole process. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new truck- behalf of the entire Walter's Mercedes-Benz Sprinter of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates.

Helpful
December 13, 2023

I appreciate the level of service provided. The check-in was easy and the promised delivery was on time. Many thanks to our service advisor Brennan Ruiz for his professionalism. Well done! More

by mel.merrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
Report | Print
Dec 14, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Mel, We are grateful for you leaving Brennan this flawless review! We are thrilled to hear that Brennan took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was professional and made your check in easy. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates.

Helpful
December 03, 2023

They are the best run dealer i ever went tohope more dealers were like them More

by raywoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Ruiz
Report | Print
Dec 04, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Raywoy, Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that we are the best. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates.

Helpful
November 25, 2023

Always an easy and smooth process with a highly knowledgeable sales manager who not only understands the product he is selling but also his clients. Repeat client for a reason and look forward to m More

by mogeb.alomeri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Hajj, Simon Green, Adam Garcia, Isaid Barragan, David Alcantar, Brennan Ruiz
Report | Print
Nov 27, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

We greatly appreciate you for leaving us this stellar review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they are highly knowledgeable and made your car buying experience here at Walter's Mercedes-Benz Sprinter of Riverside easy and smooth. It is an honor to have earned your confidence and loyalty in us. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates.

Helpful
November 24, 2023

Our experience was an overall great experience. We will definitely use this dealership for any future service needs. More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Report | Print
Nov 27, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Tasha, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz Sprinter of Riverside and we are glad that our teams efforts could meet your satisfaction! We are happy to know that they made your service visit here a great one. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates.

Helpful
November 22, 2023

Great service as always from Brennan Ruiz He’s my superstar service writer!!! So thankful I can call him for any questions an he has my answers!!! More

by Plant lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Lai, Toni Hajj, Adam Garcia, Brennan Ruiz, Tyler Usary
Report | Print
Nov 27, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Plant Lady, Thank you so much for leaving Brennan this positive review! We are glad to hear that Brennan took great care of you and your automotive needs. We are thrilled to know that he answers all of your questions. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates.

Helpful
November 19, 2023

Gordon Lai was super helpful. Gordan Lai found us the exactly sprinter van we were looking for at the best price. I really appreciated his support. More

by lufkel801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gordon Lai, Toni Hajj
Report | Print
Nov 20, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

We are grateful for you leaving Gordon this extraordinary review! We are so appreciative of the opportunity to work with you and we are glad that Gordon could provide you with 5-star service. We are pleased to know that he was super helpful during your car buying experience here at Walter's Mercedes-Benz Sprinter of Riverside. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new Sprinter Van- behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates.

Helpful
November 18, 2023

We recently purchase a new high top Sprinter van from Simon Green. Although our business office is 3 hours away from Walter's Mercedes-Benz in Riverside, Simon was able to assist us over the phone & thro More

by sherry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni Hajj, Simon Green
Report | Print
Nov 20, 2023 -

Walter’s Mercedes-Benz Sprinter of Riverside responded

Sherry, We greatly appreciate you for leaving Simon this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Simon could provide you with top notch service. We are delighted to know that he had the paperwork ready to sign when you arrived to pick up your new vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new High Top Sprinter Van- behalf of the entire Walter's Mercedes-Benz Sprinter of Riverside team! Be sure to follow us on Facebook and Instagram for specials and updates.

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