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Walter's Mercedes-Benz of Riverside

Riverside, CA

Overview
Employees
Reviews
Vehicles
4.9
6,104 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,104 reviews

October 31, 2019

Andrew has been great, very professional and goes extra mile to satisfy his customer’s needs. Recently purchased a 2020 GLS. My wife and I have been looking for a certain options for the car. Contacted di More

by Daryll
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Andrew Wagner
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Nov 04, 2019 -

Walter's Mercedes-Benz of Riverside responded

Daryll, Congratulations on your new Mercedes-Benz GLS! We are so pleased that we could get you into exactly the vehicle you had in mind, and that Andrew could make your overall purchasing experience so smooth and enjoyable. He will be so honored to have earned this wonderful review and recommendation. Please let us know how he and the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

Helpful
October 30, 2019

Outstanding Service Working with Ray Burke and David Covarrubias made the purchase of C300 an excellent experience. David did an super job explaining the features of the More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Burke, David Covarrubias
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Oct 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Joe, Congratulations on your new vehicle! We are so pleased that we had the opportunity to work with you and provide you with the quality experience that you so much deserve. We hope you enjoy your new Mercedes-Benz C300, and we hope to see you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

Helpful
October 30, 2019

very smooth and quick experience Gary Kunzman made this purchase so easy and comfortable. Felt like we were sitting with family from the start to the finish. Mr. Guerrero in finance More

by cheri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Gary Kunzman
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Oct 31, 2019 -

Walter's Mercedes-Benz of Riverside responded

Cheri, Congratulations on your vehicle! We are so glad that we had the opportunity to do business with you, and we are pleased that our team could make your experience so positive in every aspect. We wish you the safest of travels in your new ride, and we hope to see you again when the time comes for your first service! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

Helpful
October 30, 2019

I worked with Joe Loera on my last visit and I was very impressed, he was able to get my vehicle in with no appointment and had it ready within the hour. Great job Walters! More

by EduardoG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2019 -

Walter's Mercedes-Benz of Riverside responded

Eduardo, Thank you so much for your positive feedback! Providing quality and efficient service is so important to us, and we are so pleased that Joseph's efforts met your satisfaction. Please drive safely, and don't hesitate to let us know how our team may serve you again. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Ray Burke - General Manager

Helpful
October 29, 2019

Another great new car experience Just turned in my 2017 S550 for a 2019 CLS450 coupe. Filomena Powers and Peter Tecson were outstanding as usual taking great care of us through the ne More

by David Hughes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson, Julio Guerrero
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Oct 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

David, Congratulations on your new Mercedes-Benz CLS 450! We feel so fortunate to have had another opportunity to work with you, and we are thrilled that our team could provide you with another great vehicle and overall experience. We look forward to continue serving you in the future, and we wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

Helpful
October 29, 2019

David Greene thank you for your excellent service. You’re very professional and take good care of your all our needs. Looking forward to future service with you. More

by Elda/Luis
Recommend Dealer
Yes
Employees Worked With
David Greene
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Oct 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Elda/ Luis, It is our pleasure to assist you in any way possible, and we are overjoyed that we could get each of your concerns effectively resolved. We appreciate your business and look forward to working with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

Helpful 2
October 29, 2019

I had another great experience at Walter's. Cody helped me out this time and he is a great guy. David checked me out and he explained everything that was done. The service went quickly, with no hassle. I a More

by Jpoint
Recommend Dealer
Yes
Employees Worked With
David Greene, Cody Burt
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Oct 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are happy to hear that you were well taken care of and that your overall experience was smooth and efficient! We are honored that our service always leaves you so impressed, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

Helpful 1
October 28, 2019

I was helped out at the service dept. by Joseph Loera and he helped me figure out my options and learn more about the vehicle I own. Great dealership , great cars, and great service. Fully recommend that you More

by Erika Romero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Erika, Thank you so much for your 5-star review and recommendation! We are so pleased that Joseph could provide you with great assistance and share his high level of expertise with you. We appreciate you working with us at Walter's Mercedes-Benz, and we look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

Helpful
October 28, 2019

Friendly and knowledgeable Went in for a recall on out sprinter MH for an air bag, greeted right away and referred to the sprinter specialist Adam Garcia. Have had Adam in the p More

by Storm19e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
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Oct 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! Providing top-notch service is so important to us, and we are thrilled that Adam could get you and your vehicular needs taken care of- even more efficiently than promised. He will be delighted to hear of your very kind words, and we are certain that he will continue to provide you with the same 5-star service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

Helpful
October 25, 2019

Great Eddy was very good and Brian always helps. I have bought another car at Walters and the entire team is on point. Andy in finance is a awesome guy as w More

by Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian sales manager and Andy in finance.
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Oct 25, 2019 -

Walter's Mercedes-Benz of Riverside responded

Brandon, Thank you so much for your excellent review! We are so appreciative of your continued business, and we are thrilled that our team could provide you with another great vehicle and overall experience. We wish you the safest of travels and look forward to working with you again when the time comes for your first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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