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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,458 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,458 reviews

June 10, 2014

Forget those advertsing "come ons" Instead come to Walter's Mercedes Benz. Promises of "no stress" car purchases.definately do not begin to compare with what we have at Walter's Merced More

by mparsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hardin
Jun 10, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the wonderful review and great star rating. We strive to provide stellar customer service and treat our guests like VIPs. It is great to hear that we have succeeded in this endeavor. Jim and Jason truly are amazing - we are so happy to hear that they were able to help you find the perfect car. Be sure to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Regards, Walter's Automotive

June 09, 2014

Walters Mercedes It was really great working with Brandon Monaco, he was very genuine and listened to my concerns why I brought my wife's GL in for service. Brandon More

by Steven G. Laszlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I want to express a few great words for Brandon Monaco, and these words refer to a few previous visits too, that Brandon is a great Service Advisor to work with, he listens to your concerns about your visit, he's really patient and understanding as we, Brandon Monaco
Jun 10, 2014 -

Walter's Mercedes-Benz of Riverside responded

Steven, We greatly appreciate you taking the time to share your experience at our dealership. Our guests are our number one priority and hearing that you received the exceptional level of customer service that we strive to deliver is truly gratifying. Brandon really is a great asset to our team and he will be happy to hear that you have spoken so highly of him. Be sure to LIKE us on Facebook and FOLLOW us on Twitter in order to receive updates and special offers. Regards, Walters Automotive

June 05, 2014

Great Experience I got a great deal on my trade-in. Got the car I was looking for at a great price. They got the whole thing done quickly and professionally. They earn More

by cdh409
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your feedback! It is always gratifying to hear from our customers and we greatly appreciate the glowing review and high star rating. We truly value our customers and it is wonderful to hear that you had such a good experience at our dealership. Be sure to LIKE us on Facebook and FOLLOW us on Twitter for special updates and offers. Regards, Walters Automotive

June 02, 2014

Excellent experience & Happy Customer Jim Davis you are AWESOME! NO high sales pressure, great salesmanship and a good communicator and listener. I am so happy you assisted me in my purcha More

by idsoulor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Davis
Jun 04, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the review! We are really thrilled to hear that you had such a fantastic purchasing experience with Jim and Ari. They are outstanding members of our team, and it's always great when our customers echo that sentiment in their review(s)! Thank you once again for your business, feedback, and referrals-- we appreciate them all. See you next time! Regards, Walter's Automotive

May 29, 2014

Jeremy is a great sale man We drove long way from Orange County to Walter and tried to find a CLA 250 there. After we found CLA 250 is out of stock, Jeremy helped us find a grea More

by qxing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much! It’s great to hear that Jeremy was able to help you find your GLK350. Jeremy is a great salesman and an integral part of our team. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter's Automotive

May 27, 2014

Great Job on the service of my MB Mark I am so impressed with the service of my MB C300 that I decided to trade it in and by a newer MB. I know i will be well taken care of. Mark has a lot More

by KellyYoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 28, 2014 -

Walter's Mercedes-Benz of Riverside responded

Kelly, your customer loyalty means a lot to us. Thank you for writing this review as an additional follow-up! We greatly appreciate you taking the time to share your experience. Be sure to check out our Facebook and Twitter for service specials and updates. Regards, Walter's Automotive

May 27, 2014

Excellent Experience at Walters MB I had a great experience with Jacqueline Nasser as a sales rep at Walters mercedes-benz. It was smooth sailing with no going back and forth. I would r More

by KellyYoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser, Aaron Johnson
May 28, 2014 -

Walter's Mercedes-Benz of Riverside responded

Kelly, thank you for the glowing review and high rating. We greatly appreciate you taking the time to provide us with your feedback as it lets us know what we are doing right. Jacqueline is a valuable team member and it is gratifying to hear that you had such a great experience with her. Be sure to LIKE us on Facebook and FOLLOW us on Twitter as we frequently have special service offers. Welcome to the Walter's Automotive family! Regards, Walter's Automotive

May 21, 2014

Going to Walters Automotive... See Bob Murray! We recently purchased a Mercedes from Walter's Automotive and received excellent service. Our sales representative, Bob Murray was attentive, helped i More

by Reeds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Ari Abdolhosseini
May 22, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your great experience at our dealership. It sounds like Bob did an impressive job helping you find the perfect vehicle. I believe our staff is the best in the business. I am glad to hear that you agree. Congratulations on your new vehicle; welcome to the Walter’s Automotive family. Remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter’s Automotive

May 20, 2014

Love the upgrade Love the experience coming to this place when buying a car. This is my second Mercedes and customer service continues to be as expected. Joe Obrien tr More

by j80rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe O'Brien
May 21, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your great experience at our dealership. It sounds like Joe Obrien did an impressive job helping you find the perfect vehicle. I believe our staff is the best in the business. I am glad to hear that you agree. Congratulations on your new vehicle! Remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter’s Automotive

May 20, 2014

Best lease experience ever!!! I was looking to lease a GLK Mercedes and submitted a request online. Within minutes, I was contacted by 2 dealers. I received multiple price quotes f More

by AzitaEdrisi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Pyle, Joe O'Brien
May 22, 2014 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car. Our staff is committed to helping customers find the vehicle that works perfectly for them. I am glad to hear that Joe did just that for you. Welcome to the Walter's Automotive family and thank you for sharing your experience. Regards, Walter’s Automotive

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