About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Walter's Mercedes-Benz of Riverside - Service Center

4.9

1,069 Lifetime Service Reviews

3213 Adams Street, Riverside, California 92504

1,069 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

Sort by Write a review
November 20, 2018

"A Quality Dealership Dedicated to Excellence"

- Joe

Vehicle brought in for service and found everyone courteous and professional. We have dealt with Mark Interlicchia each time we have had to have service or updates on both our Mercedes and found him to be and outstanding representative of Walters Mercedes-Benz. He exemplifies the type of employee with whom my with and I truly appreciate working with each time.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 19, 2018

"Service Review"

- Jewn Ebuenga

Excellent service by JR Rodriguez who explained the condition of my tires. It was an easy fix and car was delivered as promised. Thank you

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jewn, We're pleased to hear that JR ensured that your vehicle was well-taken care of and that you were fully content with your service. It is our pleasure to assist you. Please let us know what more we could do for you in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 19, 2018

"Excellent JR. Rodriguez "

- Samsaaty

JR Rodriguez was great in everything. Very professional, knowledgeable, curtius, always on time, this is Sam Saaty, I truly think he is an asset to the dealership.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sam, Thank you for leaving JR this very kind review! We agree that JR is an excellent asset to our team, and we are delighted that he has earned your confidence through the attentive and efficient service that he has provided for you. Please let us know if there is anything more that he or the team could assist you with in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

"service my Mercedez at walters mercedez"

- panda

I have been having my car serviced for the past 3 years at Walters. I have always dealt with Alex Ramirez he is very professional and courteous and excellent. My car running perfect and the work was done quickly . Thanks.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jin Lee
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Alex Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Julio Guerrero
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review and your confidence in our service team! We are so grateful to have had the opportunity to serve you for the past three years, and it's great to hear that you are consistently content with the quality and efficiency of our efforts. We are sure that Alex and the team will continue to take good care of your automotive needs for years to come. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

"600SL"

- WKNDS42

I have been having my car serviced the past few years at Walters. I have always dealt with Brandon Monaco he is very professional and always makes sure my concerns on the car are repaired. It is difficult to find a facility to work on the 600 SL because if it's age a 1993 and the engine a V 12 but I am thankful I found Walters.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

We are thankful that you found our dealership as well, and we are thrilled that you are consistently content with the quality of service that Brandon provides to you. It is our pleasure to serve you, and we look forward to continuing to meet your expectations of vehicular care for years to come! Drive safely, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

"Service visit "

- KnappFam

JR Rodriguez and all staff were very courteous and excellent. My car is running perfectly again and the work was done quickly as well! Thank you!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

It is a pleasure to hear that JR and the team took care of your vehicle so thoroughly and efficiently. Your safety comes first to us, and we are grateful for the opportunity to ensure that your vehicle remains in its best shape. We hope that you will continue to confide in our team for your automotive needs! Be sure to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

"Great service!!"

- Sunny

Riverside Mercedez Benz dealer has been very professional and provided timely service for all those years. I am very satisfied with the service and highly recommend!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sunny, Thank you so much for your recommendation! We are so delighted to hear of your satisfaction, and we are pleased to know that Alex and the team consistently meet your expectations of vehicular and customer care! We look forward to continuing to offer you the same quality service for years to come. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

"Mercedes Commercial Service"

- Sprintercamper

Dealership is excellent.Service is top shelf.Employees are well educated in the field they are working in.Only complaint is the service prices are high for commercial service.The work is excellent and done in a timely manner if you make a appointment.Worth your time.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this feedback! We are glad to hear that your experience was so positive overall, and that you found Adam and the team to be so thorough and informative. We hope that we are given the opportunity to continue to provide you with the same detailed and efficient service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 16, 2018

"Good Service"

- Kg

JR Rodriquez is a great service provider for my Mercedes. Such a pleasure to work with a veteran. Great experience with excellent communication skill. Thanks JR it was a pleasure

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
JR Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to share this great feedback! We are so happy to hear that JR took such good care of you throughout your visit, and it's great that he has earned your confidence! Please drive safely, and let us know if there is anything more JR or the team could assist you with in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 16, 2018

"Exceptional Customer Service "

- msmonimon1

I appreciate the time JR took with me regarding my vehicle. He explained everything that would be done to my car and made sure the recalls were taken care of as well as making sure I had a ride from and back to the dealership. He also made sure my car was ready on the day he said it’ll be ready. JR gave great customer service and customer care.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this wonderful feedback! Your safety is our utmost priority, and it's a pleasure to hear that JR ensured that you and your vehicle were thoroughly and efficiently taken care of. Please don't hesitate to reach out if there is anything more we could help you with in the future! We look forward to continuing to meet your expectations with our service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

1
...
1 - 10 of 1,069 results