Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,999 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
Sort by
October 04, 2022
Excellent customer service and the wait was no long. I received my car at the time quoted. I received my car at the time quoted. More
by Brenda's
Employees Worked With
October 03, 2022
Great service and communication was prompt. JOE loara is always great in communicating with me. JOE loara is always great in communicating with me. More
by Solarisag
Employees Worked With
September 30, 2022
I scheduled a vehicle service to ensure maintenance is performed in a reasonable manner. The service manager was courteous, professional and efficient. He informed me approximately 2 hrs or less. It took performed in a reasonable manner. The service manager was courteous, professional and efficient. He informed me approximately 2 hrs or less. It took 2 1/2 hrs before it was done. More
by Abadillaer
Employees Worked With
September 29, 2022
From the moment you drive in until you drive you and your car are treated with care and respect. Excellent service and attention to detail. Highly recommend. car are treated with care and respect. Excellent service and attention to detail. Highly recommend. More
by xmayort
Employees Worked With
Brandon Monaco
September 29, 2022
It always a pleasant visit when I go Walters Benz. Cody Burt was the service coordinator who helped me check in and kept updated with all the car needed. He would inform me of when the car expected to Cody Burt was the service coordinator who helped me check in and kept updated with all the car needed. He would inform me of when the car expected to be ready. Thank you for your prompt responses. More
by Moe
Employees Worked With
Cody Burt
September 28, 2022
Snacks in the lounge needs improvement. Lounge waiting area should be prepped up. The refrigerator was very dirty. Above are unrelated to the car service, however it helps for 2-3 hours Lounge waiting area should be prepped up. The refrigerator was very dirty. Above are unrelated to the car service, however it helps for 2-3 hours waiting. Alex Ramirez was excellent and kept me informed on all items. More
by abid1
Employees Worked With
September 28, 2022
Very professional. Only one problem remained to be fixed. Need return Saturday. The car they lent us was excellent. Only one problem remained to be fixed. Need return Saturday. The car they lent us was excellent. More
by bettoss
Employees Worked With
September 28, 2022
I took my C250 for a “check up” a few weeks ago and Cody was my advisor. It was a Saturday and a busy one. It seemed like he was the only one greeting customers and taking care of their concerns. I waited was my advisor. It was a Saturday and a busy one. It seemed like he was the only one greeting customers and taking care of their concerns. I waited and he was quick to tell me and advise me as to what was in need of service and what I could take care of at a later date. I truly appreciated his feedback and above all his professionalism. I trusted his recommendations and would be happy to work with Cody in the future More
by mm_otz53
Employees Worked With
Cody Burt, Justen Wiedeman
