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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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September 27, 2022

Good service , very kind people , very satisfied. Personalized attention from Michael Ramos , I will recomen More

by margierwin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that Michael's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 26, 2022

I’ve always gone to Walters to buy cars and get them serviced. Mark Interlicchia is a great professional that always make the customer feel important. Best service and best people at Walters Mercedes More

by cool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are happy to hear that Mark and the team could consistently provide you with the quality service that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 23, 2022

I am mostly satisfied with Walter’s service every time I take my vehicle for service. More

by soriano,sal1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2022

Took my car to get serviced for the first time after purchasing it from the same dealership last year. It was so easy to pull into the service line and was helped out right away. I was checked in and ta More

by RuthieD19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Pompa
Sep 22, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 21, 2022

From the first day I met with Justin Wiedemen I felt a trust that I haven’t felt with any other service rep. I had taken my C250 to my local repair shop after my car sat practically unused for 2 years More

by mm_otz53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justen Wiedeman
Sep 22, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Justen this positive review! Offering thorough and efficient service is so important to us, and we are glad that he consistently provides you with nothing less. He will be honored to know how confident you are in his efforts. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 20, 2022

Can’t say enough about them! I exclusively work with Austin in the service center. He always updates me on the progress of my car as well as provides a rental when necessary. He’ More

by Domanique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 21, 2022 -

Walter's Mercedes-Benz of Riverside responded

Domanique, Thank you so much for your excellent review! Providing thorough and efficient service is so important to us, and we are glad that Austin's efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 20, 2022

Outstanding service. I was kept informed in a timely manner of the progress being made. Because my car needed to stay, a courtesy car was provided which was extremely con More

by Jesusgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana, processed the loaner vehicle, she was professional and very knowledgeable. Travis went over the loaner agreement and checked out the vehicle, he was warm, knowledgeable and efficient. Thank you Ana and Travis., Austin Schneider
Sep 21, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Austin and the team took great care of you! It is our pleasure to serve you. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 19, 2022

Excellent service, I'm very satisfied with Alex Ramirez with his concern about my vehicle. I would keep taking my car to Walters for service. Also, a shout out to Hector Flores for his Excellent guidance. More

by Rm4600291m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Alex and Hector could provide you with top-notch service. Our customers' satisfaction is our utmost priority. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 19, 2022

My adviser Alex Ramirez help me out to the best of his ability and solved my problems with no issues More

by Homesick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that Alex took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

September 15, 2022

Alex is very professional and willing to listen to his client. Hee explains the vertical assessment thoroughly and very knowledgeable.. More

by bigmack714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Alex provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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