Waxahachie Ford

What a joke I had been looking at a car there, keeping track of it for more then 4 months. Decided to go, filled my application online and spoke with Chris Barnes I had been looking at a car there, keeping track of it for more then 4 months. Decided to go, filled my application online and spoke with Chris Barnes. Before I even stepped foot there Chris and I spoke, we talked about the cars price and he assured me they would "honor the internet price". Which I have prof of as well, we went, talked, test drove it. The car was so dirty and had a big deep scratch. Wanted a better interest rate so we came back the next day with a co signer. The next day they changed the ad price over two thousand dollars "what a coincidence" told Chris about the honor price, he left and then came Hendrix. What a joke of him, told him about the "honor" and he said I did not qualify for it, asked him why would it go up in price then, after 4 months of tracking the car at the same price, it goes up the day I want to buy it? Hendrix said he changed it, and I can get it for the new price, not for the old one and at the old price I did not qualify for the incentives, and for the new price I could get incentives I would still pay 2,000 over the "honor" price , if I could get the incentives now, why couldn't I get them at the "honor price". They just wasted my time false advertising, and did not "honor" the price I have prof of, he knew I was right and was he just making stuff up. They just try to get over you, thinking we are sitting ducks, I did my homework and they knew it. More

Sales Associate Shawn Lawrence is top notch in my book. I would not consider going to any other dealership, or buying from any other salesman. Shawn has spent as much time as necessary to ensure that the I would not consider going to any other dealership, or buying from any other salesman. Shawn has spent as much time as necessary to ensure that the choice made is what is best for me, the customer and my future investment. I would definately be a repeat customer, as long as Shawn remains at the dealership. More

Best car buying experience ever! I received individualized attention, everyone was very respectful, and they really worked to get me the exact car I wanted at a fair price. individualized attention, everyone was very respectful, and they really worked to get me the exact car I wanted at a fair price. More

Every aspect of the transaction went very smoothly. The demo, the test drive, paper work and finance was extremely customer friendly. I would highly recommend this dealership to my friends and relatives. demo, the test drive, paper work and finance was extremely customer friendly. I would highly recommend this dealership to my friends and relatives. More

Shawn Lawrence is a top notch salesman. He has worked with me with such patience, exploring every possible option to find what is best for me. with me with such patience, exploring every possible option to find what is best for me. More

I was looking to purchase a car and totally wanted the best experience possible without all the hassles. Waxahachie autoplex made the experience very convenient and stress free. I would recommend the de best experience possible without all the hassles. Waxahachie autoplex made the experience very convenient and stress free. I would recommend the dealership to everyone I know. Thank you. More

Everyone at the dealership were awesome. I will send all my friends and family there to buy a vehicle. They were very professional and really helped me choose the right vehicle for me. my friends and family there to buy a vehicle. They were very professional and really helped me choose the right vehicle for me. More

We made an appointment to go to this dealership to look at trucks. When we got there we were greeted by TJ who was very nice and helped us alot at first. After a couple of hours of them working on our de at trucks. When we got there we were greeted by TJ who was very nice and helped us alot at first. After a couple of hours of them working on our deal we were sent to finance. There we were treated nice also. We told them when we came in that our credit was not perfect and we needed the application only in my name. After waiting another hour we were told we had been approved for a certain amount with a certain amount down which I agreed to. We were told we could drive away in a truck that night but then we were asked to let them work on a better deal, so we agreed. The next Monday morning I sent the my income that they requested. We waited and no phone call. I called them on Monday night and several times after that and not ONE return call. The next Saturday we were told we were denied. I cannot get anyone to call me to explain why all of a sudden we were denied. This experience started out so nice and after we left that Saturday night it turned into a nightmare. My biggest complaint is that noone would take the time and call me back. More

I been almost everywhere last Saturday before comin cross the Chrysler dealership in Waxahachie. This my hometown so I like that their a good dealer to take care of me their. I got me a cool used Dodge tru the Chrysler dealership in Waxahachie. This my hometown so I like that their a good dealer to take care of me their. I got me a cool used Dodge truck and woudnt go no where else to buy a car from now on. More