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Wayne Subaru - Service Center

Pompton Plains, NJ

4.6
119 Reviews

119 Reviews of Wayne Subaru - Service Center

Sort by
April 08, 2022

Easy to get too and very accommodating. Lots of seating while you wait for your car to be serviced More

by Epetrow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 11, 2022 -

Wayne Subaru responded

Thank you for visiting us here at Wayne Subaru! We appreciate your wonderful feedback and look forward to seeing you next time!

April 03, 2022

Wayne Subaru was where I bought my first 2010 Subaru Forester. I now have 110,239 miles and Wayne Subaru has kept my car going through all of these years. It has pretty much been up and down the east co More

by dougbogert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
Apr 05, 2022 -

Wayne Subaru responded

Thank you for trusting the Wayne Subaru team to take care of your Forester! We're honored to receive your support and look forward to your next visit!

March 31, 2022

Great service , short wait time and pleasant staff. Thanks so much for the great experience! More

by plegore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service but not sure who assisted me
Apr 01, 2022 -

Wayne Subaru responded

It was our privilege to serve you! Thanks for visiting Wayne Subaru and please don't hesitate to reach out if we can be of service again in the future!

March 26, 2022

Great service dept. Friendly, organized and efficient. Used the express service to replace my headlights. No appointment needed. Made my day! More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
Mar 28, 2022 -

Wayne Subaru responded

Thank you for visiting Wayne Subaru, Sharon! We appreciate your wonderful feedback and hope we can be of service to you again in the future!

March 23, 2022

I like the ease of scheduling appointments online. I have never been delayed or had to wait an unusually long time to have service performed on my car. Stephen knew immediately that the childlock fe More

by lmoody4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Calicchio
Mar 24, 2022 -

Wayne Subaru responded

Thank you! We're so glad to hear we could make the experience so great! We appreciate you coming to Wayne Subaru!

March 22, 2022

Very much improved, from scheduling to waiting and personnel. Fast and HONEST. Only missed car washing, as compared to others. More

by Subaru-ist.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Trudeau
Mar 23, 2022 -

Wayne Subaru responded

We are so proud to hear that our team at Wayne Subaru could do such great work for you! Thank you so much!

March 19, 2022

Customer service was very informative and explained what they where going to do. When done went over the information. Service was fast. More

by joefierravajornti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Vaccaro, Dan Trudeau
Mar 22, 2022 -

Wayne Subaru responded

We are so happy to hear it, Joe! Thank you for being part of the family here at Wayne Subaru!

March 12, 2022

Great quick service! Purchased my Subaru from them and they have been great! Thank You! More

by Mark D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Moltane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fried, Joe Wisneski, Dan Trudeau, Robert Lesko III
Mar 14, 2022 -

Wayne Subaru responded

Mark, we are so proud to hear that you had such a great time working with us! Wayne Subaru appreciates you!

March 04, 2022

i waited at the service center to get an assessment of repairs. the service advisor informed me that front lower control arm bushings on my front suspension were bad. i requested to the advisor i wante More

by cs75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Trudeau
February 23, 2022

Wayne Subaru has an excellent service department. They are always looking out for me and never seek to up sell me on services I do not need. More

by A.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fried
Feb 24, 2022 -

Wayne Subaru responded

Thank you! It means the world to the team to hear that you had such an excellent visit to our service department! - Wayne Subaru

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