"Many Years and Cars"
We've been customers of Weatherford BMW since the mid-1980's when we bought a 325i there, that worked great and gave us very few problems.
Now we have two BMWs, a 2013 X3 35i and a 2014 328GT and have them both serviced at Weatherford. The 328GT we bought there as well. We have interacted with a lot of their service staff and most often with Steve Gass. All service work has been smooth and trouble-free and like that we get nice loaner cars to try out and drive!
Seems like there is a possible problem with the 328GT's 2.0 4-cylinder engine timing chain, and BMW is seeming to do the right thing by extending the warranty to 7-years and 70,000 miles to compensate. We will see how things go. In the meantime, I have been in direct communication with Steve Gass and a sales manager about our options. Again everything has been above board and open so continue to be a satisfied customer.
"Purchase of a new X3"
Just bought my wife her Christmas present, a new BMW SUV X3. Our salesman, Kendrick Billingsley, went the extra mile to find the car and color with all the features we wanted. It took us a few days to make a decision and Kendrick was very responsive, helpful and patient with all our questions and follow-up. Max, our genius, taught us everything we needed to know about the car and was a great teacher regarding all the high-tech features the car came with. Eleni, our finance person, was terrific in walking through and advising us on all aspects of the purchase including all the service options we needed to consider. Great Team! and we love the car.
"Kendrick Billingsley and the Team @ Weatherford BMW Rock!"
My wife and I leased a new BMW i3 from Weatherford BMW in Berkeley two weeks ago.
This is our first plug in electric car & first BMW. They answered a ton of questions and took as much time as we wanted even on a weekend before Christmas. The car is fast, fun & quiet. We have found lots of free places to charge and have not used the charging cord that came with the car at home yet.
Andony, the Genius who showed us how the car works, was awesome. Again he spent as much time as we wanted how electric cars work. Lots to learn! Our Finance person Eleni was helpful without being pushy -- Kudos to her. All four of the people we worked with drive this car and could endorse it first hand.
Plan to use the free loaner program soon. This is a small car so BMW will let us use bigger model when we want one up to 14 days. That is a great benefit!
If you are thinking about a BMW give Weatherford a try!
Employees Worked With
Other Employees :