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Weber Chevrolet Granite City - Service Center

Granite City, IL

4.1
18 Reviews

18 Reviews of Weber Chevrolet Granite City - Service Center

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April 16, 2024

Had a very pleasant experience buying a car here. Chris Kavadas was my salesman and he was extremely helpful to me. I only went in for car repairs, but decided that it would be better to do a trade-i More

by Paula1234888
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kavadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Weber Chevrolet Granite City responded

We are happy to hear your time spent with Chris was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future, Paula. Welcome to the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

October 30, 2023

I love this dealership. Bought my vehicle from here 4 years ago and I still come back. More

by $Nell97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hartsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Weber Chevrolet Granite City responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you for being part of the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

September 11, 2023

Chris the Greek and all the service dept employees were all very courteous and professional. They make doing business effortless. More

by kghart1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kavadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Weber Chevrolet Granite City responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Thank you for being part of the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

June 27, 2023

If I could leave 0 stars I would but unfortunately 1 star is the lowest I could select. Worse dealership I’ve ever been too so far, we took my truck there to be checked out because of a noise we’ve been hear More

by Mrs Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don (Service Department manager)
Jul 05, 2023 -

Weber Chevrolet Granite City responded

Mrs. Townsend, you brought your vehicle in stating you heard a squeaking noise in the morning. We could not duplicate this problem, there were no codes showing at that time. We suggested you drop the 2018 Chevrolet truck off at night to our dealership so we could take a look at it first thing in the morning. You left and did not return. We understand you drove the truck out of town four days later, but are not responsible for workmanship done by another service facility.

January 24, 2023

Weber Chevrolet and Wade made my car buying experience smooth and easy! I highly recommend!! More

by TJ Wargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Weber Chevrolet Granite City responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Welcome to the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

December 31, 2021

I took my 04 chevy malibu in for a body control module change and it was terrible took 3 months for them to actually get the job done they broke a piece off my dashboard my fuses are all messed up my driv More

by Lancew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Reception
Jan 06, 2022 -

Weber Chevrolet Granite City responded

Taylor and Lance, We have tried to contact you to discuss your concerns regarding your 2004 Chevrolet Malibu. Please contact me, Larry Lebeda – Manager, at 314-567-3300. We look forward to speaking with you.

December 16, 2021

Chris Kavadas came from his home in St Louis on his day off to make sure my new truck would be ready for me to take home. Then he ordered running boards, a bed cover and body molding that I wanted installe More

by bmcbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kavadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David "Woody" Wooden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Weber Chevrolet Granite City responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Thank you for being part of the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

November 08, 2021

Professional, loyal, caring mostly you are treated like a part of the family every visit. More

by Gene Greenidge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Weber Chevrolet Granite City responded

Thank you for recognizing your experience at Weber Chevrolet Granite City. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Thanks for being a part of the Weber Chevrolet family!

October 21, 2021

Josh is a great salesmen. Have been going to him for years for our cars! More

by Zigman117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kimbrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Weber Chevrolet Granite City responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Thank you for being part of the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

August 24, 2021

August 23, 2021 I arrived at Weber Chevrolet to have my 2017 Silverado pickup for oil change, and safety inspection. Will waiting for the above service to be completed I decided to walk into the sales area More

by snowfly1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kavadas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David "Woody" Wooden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Morris
Aug 26, 2021 -

Weber Chevrolet Granite City responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Thank you for being part of the Weber Chevrolet Family! Sincerely, Weber Family of Dealerships

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