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Weld County Garage Buick GMC - Service Center

Greeley, CO

4.2
65 Reviews

65 Reviews of Weld County Garage Buick GMC - Service Center

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February 15, 2024

Mike Kelley, the turbo concierge, is by far the best man for a shuttle. Always on time and never fails to make me feel welcomed to WCG. Always knows how to put a smile on everyone's face. More

by abejar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Great customer service and speed on oil change and tire rotation. Overall arrival to finish was less than an hour More

by meinfred50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Anson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

They all were very nice! They helped me right away and ordered the part I needed. They then put the part in, again they were very nice and helpful. More

by dbz@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Yamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

Great place friendly staff. Would like some feedback on what the vehicle issues if any were noticed. More

by tparker122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Montoya
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Stopped at 3:30 with an issue with our brakes on our drive from MD to Western Colorado. The service department worked us in and got us back on the road at 7:30 PM; 90 minutes after closing time. The ser More

by shifler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

shifler responded

Stopped at 3:30 with an issue with our brakes on our drive from MD to Western Colorado. The service department worked us in and got us back on the road at 7:30 PM; 90 minutes after closing time. The service department staff were very caring and friendly. I'll never forget their kindness. I'm 66 the customer service in the Weld service department is by far the best I've ever experienced.

July 17, 2023

I couldn't Thank you guys enough for getting us in same day to get our car looked at and resolved. We didn't even purchase our vehicle with yall but you still went out of your way to take care of us. I kno More

by Tanisha R
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill was amazing
Aug 10, 2023 -

Weld County Garage Buick GMC responded

We're thrilled to have been able to assist you promptly and provide excellent service, even though you didn't purchase your vehicle with us, we thank you for choosing Weld County Garage, and we look forward to serving you in the future!

June 27, 2023

Ron rarely gave me his full attention after an agreement was met, My Vehicle sat in the lot for service for about a week before anyone touched it. My vehicle was also left defective and damaged, in worse co More

by Gdefelice
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ron Yamada
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Greatest service experience. Tim was super helpful and transparent, and he built trust right away. Mike Kelley also made the experience for me by making sure I got to the right p More

by jmflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Weld County Garage Buick GMC responded

Thank you for your kind review! We're delighted to hear that Tim provided excellent assistance and demonstrated transparency, building trust from the start. It's also wonderful to know that Mike Kelley went above and beyond to ensure you had a seamless and comfortable experience. We take pride in our exceptional service and appreciate your recognition.

February 01, 2023

Wrecked my car and never fixed the issue I took it in for. But they sure did wreck my car!!! More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul McClain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Warren
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Our relationship with WCG has been great. Our salesman has always been so helpful even after the sale. The service department is always caring and helpful and gets our needs met as soon as po More

by cramergl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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