Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

West Herr Chevrolet of Rochester

Rochester, NY

Overview
Reviews
Vehicles
4.4
73 Reviews
Contact Dealership

3850 West Henrietta Road

Rochester, NY

14623

Directions

By Type

Showing 73 reviews

November 11, 2023

Solid professionals…. attentive to needs and very informative for planning for future services…quick and prompt services More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Nov 20, 2023 -

West Herr Chevrolet of Rochester responded

Kevin, we appreciate your positive feedback about our team at West Herr Chevrolet Rochester! We're glad to know you've found us professional and informative. Looking forward to assisting with any future services!

Helpful
November 08, 2023

amazing group of people that work at this dealership. going to buy my cars here from now on More

by gwalsh669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey, Trevor
Report | Print
Helpful
November 01, 2023

Great people and no high pressure very pleasant to make a deal with would highly recommend to fry More

by drw231.dw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Lytle
Report | Print
Helpful
October 29, 2023

Casey, was very helpful and took the time to explain all. THANKS SO MUCH.JL More

by judylquilts7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Brown
Report | Print
Nov 02, 2023 -

West Herr Chevrolet of Rochester responded

Thank you for sharing this praise for Casey! We're grateful to have you as a West Herr Chevrolet Rochester customer, Judy!

Helpful
October 24, 2023

Very professional start to finish. Casey, our sales person, followed thru the entire process. Highly recommended. More

by Zcar
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Casey Brown, Justin Bailey, Kevin Odden, and Jake
Report | Print
Nov 02, 2023 -

West Herr Chevrolet of Rochester responded

We're glad to know that you had a professional experience with our team at West Herr Chevrolet Rochester! It's great to see Casey was able to assist throughout the process. Thanks for recommending us — we appreciate it!

Helpful
October 22, 2023

Tom was and everyone else were great. Had to order my car and he kept me posted every week. Everything went very smoothly and I had my car in 2 months. More

by darlenegropp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Reynolds
Report | Print
Helpful
September 30, 2023

Austin Kelly was very thorough and pleasant to work with. He is now my new sales guy! More

by Andrea.romano92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Kelly
Report | Print
Helpful
September 10, 2023

If it was up to me I would leave no starts. Sales person Ashley Mueller was a horrible salesperson. I went to purchase a car I had already picked out. Come to find out, she never told me to lea More

by Nelson585
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ashley Mueller
Report | Print
Helpful
September 07, 2023

Everyone was really awesome and helpful. I would definitely go through any of the West Herr dealerships again. More

by emt1327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Wells and Mike Clark
Report | Print
Helpful
September 01, 2023

Had a great experience with Jordan at West Herr Chevy. That was after a bad experience with another local Chevy dealer. Jordan worked hard to find the truck I wanted. Deal went very fast and smoothly. More

by Mikepod
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Shaw
Report | Print
Helpful
1
2
3
...
8