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39 Reviews of West Metro Buick GMC - Service Center
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July 12, 2019
Best service I have ever recieved bar none This is one of the most honest and helpful service departments especially in the car business. With my truck my concerns were addressed always in a This is one of the most honest and helpful service departments especially in the car business. With my truck my concerns were addressed always in a professional and accountable manner. Highly recommend for your service needs both easy oil change, and difficult motor work etc... More
by billybob099
Employees Worked With
Helpful June 26, 2019
Equinox I purchased a 2017 Equinox from Jared Nebel. It was a very good experience. Brought it in today for service. Again very good experience was had. I purchased a 2017 Equinox from Jared Nebel. It was a very good experience. Brought it in today for service. Again very good experience was had. More
by HDJERRY71
Verified CustomerEmployees Worked With
Other Employees :
Lloyd Hemenway
September 14, 2018
friendly and courteous in the last few years these folks have helped me keep my truck running awesome!! I've had some issues in the past with my GMC Sierra that was taken c in the last few years these folks have helped me keep my truck running awesome!! I've had some issues in the past with my GMC Sierra that was taken care of very quick More
by SBCOYHUNT
Employees Worked With
Other Employees :
amanda and dean from service
September 13, 2018
Service visit Great service as always! They are always accommodating which I appreciate. I tell them what I need and they take care of it. I love being waited on! Great service as always! They are always accommodating which I appreciate. I tell them what I need and they take care of it. I love being waited on! More
by Mominmn
September 13, 2018
Great car buying experience Professional, friendly, and courteous sales and service staff. They "DO" walk the walk!!! Service was done on time and done correctly. We are very sat Professional, friendly, and courteous sales and service staff. They "DO" walk the walk!!! Service was done on time and done correctly. We are very satisfied! More
by DANIEL.BAUMAN48
Employees Worked With
September 12, 2018
Probably will not come back. After the oil change, they put my Escape thru the car wash, during the process my wipers came on and got damaged. They did replace the wipers, which After the oil change, they put my Escape thru the car wash, during the process my wipers came on and got damaged. They did replace the wipers, which were new, so not sure the replacements were as good as what I had on there. Before my new ones, I had wipers from Nappa and they were awful and had to be replaced with not much use on them. The replacement wipers are from Nappa, so times will tell. The oil change was done on Monday. Yesterday I went out and had opened the back hatch and noticed thee are scratches on my back bumper, so have no idea how that happened. I know it wasn't there before as I just had the Escape hand washed the week before and I had inspected it then. I can only assume this happened during my car wash from West Metro as well. That is the reason I said I would not recommend nor probably every return again. More
by BJFETZER2
Employees Worked With
I have no idea what their names are but there were 2
September 12, 2018
great service depoartment I had an oil-change and a couple of tires fixed. They ran into an issue with a tire pressure sensor would not work. So they asked if this problem was I had an oil-change and a couple of tires fixed. They ran into an issue with a tire pressure sensor would not work. So they asked if this problem was there when I brought in the car. It was not so they fixed it no-charge. They did not try to charge me. very pleased with their values as a service department. More
by DBROWN32
September 12, 2018
Oil Change Appreciated the shuttle service when I dropped off my vehicle for service. I also received excellent customer service when I picked up my vehicle. I Appreciated the shuttle service when I dropped off my vehicle for service. I also received excellent customer service when I picked up my vehicle. I like the ability to schedule appointments online. Thank you! More
by Kelly
Employees Worked With
September 12, 2018
Appointment was on time. I had a appointment and that was on time. The visit was short, just oil change and tire rotation. The service was fast and the people were very friend I had a appointment and that was on time. The visit was short, just oil change and tire rotation. The service was fast and the people were very friendly. They gave a wash too. More
by Randy
Employees Worked With
Amanda
September 12, 2018
Service repair with loaner vehicle. Service repair was covered under warranty and Jamie confirmed the details. There was no cost to me and that was great, especially when I was given a l Service repair was covered under warranty and Jamie confirmed the details. There was no cost to me and that was great, especially when I was given a loaner vehicle during the repair. More
by JENNAMPOTTER
Employees Worked With
