West Metro Buick GMC - Service Center

no comment They did the service work on time, started on the work right away, I did not have to wait. There waiting room was very clean. They did the service work on time, started on the work right away, I did not have to wait. There waiting room was very clean. More

Fantastic customer service Thank you ! thank you ! thank you ! to Lloyd and the west metro group bar none they are the best they with out a doubt have the customers interests Thank you ! thank you ! thank you ! to Lloyd and the west metro group bar none they are the best they with out a doubt have the customers interests at heart. they go above and beyond ! my truck was damaged in a hit and run. we had a camping trip planned. they stepped up and said we have a truck you can use. never before has that ever been done for me.. so again thank you to Jeff Lloyd and west metro team sincerely Bob and Tonetta Hardekopf. More

3rd car purchase here, still very happy. I have purchased a new Buick, a used Buick and most recently a GMC Terrain. Brian, Jim, Samantha and Hallie took good care of me. A confident purcha I have purchased a new Buick, a used Buick and most recently a GMC Terrain. Brian, Jim, Samantha and Hallie took good care of me. A confident purchase experience. Again. More

Warning message on my dash = DEF fluid system Warning message on my dash of my 2012 3500 Denali pickup flashed "DEF fluid system warning, see owner's manual". Then it started a countdown to limp Warning message on my dash of my 2012 3500 Denali pickup flashed "DEF fluid system warning, see owner's manual". Then it started a countdown to limp mode. I called the dealership "West Metro Buick GMC" and spoke to Jamie Blesi. She advised to get the truck to the dealership asap before limp mode kicked in. After delivering the vehicle to the dealership, Jamie called me the next day with their findings, informed me that they had to have parts sent out from GM (at no charge due to warranty) and when they expected to have it completed. When the truck was completed, Jamie left a message informing me it was completed and of all work that was done. Knowing that I'm self employed, she even delivered the truck to my business and took payment over the phone. That's first class service all the way! My salesman Corey Nelson has worked with me with my last two trucks and has been first class as well. The owner Jeff Sell has personally been involved with the delivery of both trucks to ensure my satisfaction. What a first class operation! I couldn't be happier with the service and sales at West Metro and I regularly refer people to them when possible. More

It was slick & professional! No nosense. Good deal See above. It was a great experience. Jared worked with me tirelessly email after email phone call after phone call to get everything arranged witho See above. It was a great experience. Jared worked with me tirelessly email after email phone call after phone call to get everything arranged without me even having to make a trip up to the dealership. More

repair of low beam headlights The West Metro Buick service desk staff and repair people did an excellent job of addressing the recall problem and provided me with a loaner car. Pr The West Metro Buick service desk staff and repair people did an excellent job of addressing the recall problem and provided me with a loaner car. Professional and friendly staff. I would definitely recommend. More

Great staff, helped me out quickly and efficiently. They were friendly and treated me nicely the entire process. Great environment and quality service. I would visit again for service. were friendly and treated me nicely the entire process. Great environment and quality service. I would visit again for service. More

West Metro came up as the one dealership participating in the Buy-out price for AutoTrader in Minnesota. We drove over to Monticello and Lloyd was great in helping us. He explained the process and let us b the Buy-out price for AutoTrader in Minnesota. We drove over to Monticello and Lloyd was great in helping us. He explained the process and let us be part of it. We would recommend AutoTrader & West Metro to everyone! More