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West Point Buick GMC

4.9

576 Lifetime Reviews

16835 Katy Freeway, Houston, Texas 77094
Call (281) 579-4300

576 Reviews of West Point Buick GMC

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September 19, 2018

"Excellent Experience"

- Alan

James Reeves was very responsive to my needs, request and very professional. James made me feel comfortable and was very respectful and knowledgeable about the vehicle I was interested in purchasing. I would certainly call James on future purchases.

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Recommend Dealer
Yes
Employees Worked With
James Reeves
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 17, 2018

"Car Purchase "

- Emily

Mark Minnis made my new car purchase seamless! Highly reccomend! He searched for the vehicle that I requested and gave me multiple options that fit my needs. Randy also made the financing a breeze.

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Recommend Dealer
Yes
Employees Worked With
Mark Minnis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Randy Bryant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

West Point Buick GMC responded

Thank you for leaving this remarkable feedback, Emily. We appreciate your comments and are happy to hear that Mark and Randy were able to meet your needs. At West Point Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. Be sure to visit our exceptional service center for any future vehicle needs. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

September 17, 2018

"Great Experience. Never been Easier."

- Jaboc05

Shane was Fantastic! He happen to be standing outside when my wife and I pulled up. He pulled up the vehicle, allowed us to test drive, and answered all the question we asked with expertise. We had a deal signed in under 20 minutes from the time we arrived on site. The entire team was fantastic. The Manager was Very Fair on Trade In. The Finance team was personable and a pleasure to work with. I would for sure make a trip again to Houston (2.5 Hours away) to buy my next from Shane.

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Recommend Dealer
Yes
Employees Worked With
Shane Harnden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Le
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Chris - In Finance
Sep 19, 2018 -

West Point Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Shane and the rest of the staff. Always remember that our expert technicians are here to help with any automotive needs. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

September 15, 2018

"Great Experience "

- Murray

Mehran was great! I highly recommended West Point Buick/GMC and Mehran for any of your Buick/GMC needs! Best experience buying a car we’ve ever had.

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Recommend Dealer
Yes
Employees Worked With
Mehran Abedini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Randy Bryant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

West Point Buick GMC responded

I am happy to hear your time spent with Mehran was pleasant. Congratulations on your new car! Be sure to visit our exceptional service center for any future vehicle needs. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

September 15, 2018

"Very good customer service "

- Daniel1010

Me and my dad were looking for a truck, and we found the right one at West Point Buick GMC. Mr. MEHRAN ABEDINI walked us through the process. Great customer service and very professional. We are also happy with (Chris) the gentleman who got us the loan with a favorable ARP interest rate. Everything went very smooth and we are happy with how we were treated. I would recommend this dealership to anyone who's in need of a vehicle. Thank you Chris and Mehran.

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Recommend Dealer
Yes
Employees Worked With
Mehran Abedini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

West Point Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide excellent service to all our guests and are glad to hear that we helped you find the car you were looking for. When your vehicle is due for an oil change, be sure to visit our state of the art service center! Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

September 11, 2018

"Great service!"

- Secrane

Great experi nice with Mehran over at West Point GMC today. Went in to buy a car and the process was easy and quick. Great experience.

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mehran Abedini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

West Point Buick GMC responded

Thank you for your feedback. It's fantastic to know that we were able to make your purchase incredibly easy and quick. Be sure to visit our exceptional service center for any future vehicle needs. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

September 10, 2018

"An Epic Win"

- Mz P.

Got the Car of My Dreams. Tj was a Really Kind and Thoughtful Salesmen, in a time where there aren’t a lot of them. This a Truly Nice Dealership. Leroy was Extremely Helpful as Well. You can’t go Wrong with this Dealership.They are 1 in a Million.

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Recommend Dealer
Yes
Employees Worked With
Tiwan "TJ" Mitchell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Leroy Seals
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

West Point Buick GMC responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that TJ was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. When your vehicle is due for an oil change, be sure to visit our state of the art service center! Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

September 09, 2018

"Blanca Cruz"

- Blanca Camacho

It was a very good experience everyone treats you very good. They have very good discounts and the vehicles are the best quality as well.

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Recommend Dealer
Yes
Employees Worked With
Amanda Lincoln
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Le
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

West Point Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. Be sure to visit our exceptional service center for any future vehicle needs. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

September 08, 2018

"Good experience"

- Ocr

Quick. Courteous, fair price, no hassels. Salesperson was honest, friendly and helpful. Car was delivered clean full of gas. Financing was easy and convienant. Dealership was clean and madern

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Recommend Dealer
Yes
Employees Worked With
Jose Lima
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

West Point Buick GMC responded

We appreciate the kind words. Be sure to visit our exceptional service center for any future vehicle needs. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

September 08, 2018

"Overall the salesman was great in helping us get things out"

- Black bird

We had a great experience overall with the salesman and finance person that helped us but the finance person in used car sales confused.thanks

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mehran Abedini
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 19, 2018 -

West Point Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an overall positive experience. Always remember that our expert technicians are here to help with any automotive needs. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

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