Experiencing dishonesty negotiation with Westboro Toyota in my transaction and I am very disappointed. I went in to lease a Toyota Corolla from Westboro Toyota and they baited me to leasing the wrong car. I was a prior customer of this dealership and I had a good initial experience. Nevertheless, my car got totaled in an accident. I returned in a couple of weeks to lease THE SAME CAR. I talked to the staff and I made it clear that I was there to lease the exact same car again. I even insisted for them to review my previous files to make sure I am getting the same Corolla again. Since I knew them and due to lack of time I trusted the accuracy of paperwork and signed the contract. However, they sold me a different Corolla model. As soon as I picked up the car I notified the dealer of this mismatch. The next day I went there personally to talk to the manager. He told me he can't do anything for me at the moment and asked me to come in at a later time. The second time I went there, I clearly explained to him the situation and how the new model has different seats and is causing me back pain. His response was that the mismatch is my issue now. Then he suggested that I could start a new lease with a higher payment to get the car that I was supposed to get in the first place. Given that I already paid for the down payment and processing fees, I didn't accept starting a new lease with new expenses. At the end he said that it is my "MENTAL" imagination that the two cars have different features. I have been very disappointed with the integrity of customer service and the fact that they took advantage of my trust just like that. It is extremely unacceptable that not only they sold me the wrong car but they also had insulting attitude towards me.